Office: Lubbock, Texas

Years with Tyler: 1 ½

Current Position: Product Specialist, Tyler Public Safety Solutions

Public Sector Experience: Mandy’s first taste of public sector work was in public safety computer aided dispatching. After completing training at the police academy, she became an officer at the Southern Methodist University campus, and later the Frisco, Texas Police Department.

How did you make the transition to Tyler?
“I immediately loved the products from Tyler because of the ease of use. Many of the RMS and CAD products I had used previously were cumbersome and hard to learn, but Tyler’s products were user friendly and an easy transition for me.”

How does your public sector experience benefit Tyler’s clients?
“I believe that my experience in law enforcement helps me tremendously when I am doing a demo of our product to police departments. The ability to speak police lingo and present our product in a relative and simple way allows a police department to see how Tyler’s law enforcement products simplify their daily work. As a current police officer, I believe that I am able to relate the officers and administration I am presenting to, which builds rapport with potential clients.”