How to Pay — Two Payment Methods
Pay with Credit Card/Prepaid Credit Card Online
Go to our online payment page at www.caseloadpro.com/pay and allow up to 48 hours for the credit to apply to your account. We accept Master Card, Visa, Discover, American Express and Prepaid Credit Cards. If you experience issues with an online payment, you can call our support team Toll Free at 1-888-959-4345 during the hours of 6am to 11pm Pacific Standard Time. If an agent is not available to take your call, please leave a message and an agent will return your call.
Pay by Money Order - Mailed
You must mail in your Money Order 5-7 days before your check-in to allow for delivery and processing. You will not be able to check-in until your Money Order is received and processed.
Make Payable to
Tyler Supervision
Include
Your Name/DOB, County Supervised By
Mail to
Tyler Supervision
PO Box 1127
Salida CA 95368
How to Check-In by Phone
- Call the CaseLinkPRO Check-In Number
You may call from any phone. A land-line, Pay Phone, or mobile phone will work. The phone you use does not have to be an active phone on file.
- Identify Yourself with your Phone Number
Use the active phone number on file to pull up your account. If you are not calling from the active phone number on file, you will prompted to type in your phone number.
- Voice Authenticate
You will be asked to repeat six random numbers to authenticate your identity. After three failed attempts of any number, your check-in will be cancelled and the call will end. You may call back and try again.
- Pay for Check-In Credits
Payment must be collected before you can proceed with your check-in.
- Money orders must be mailed in 5-7 days prior to Check-In to allow for proper crediting to your account.
- Credit Cards and Prepaid Cards are accepted online at www.caseloadpro.com/pay. Allow enough time prior to your scheduled check-in date for your Credit Card payments to be processed (usually 1-2 business days).
- Complete Questionnaire
You will answer a series of questions to complete your check-in. If you are disconnected, call back. Your check-in will continue from the point you were disconnected.
- Receive Confirmation Number
DO NOT HANG UP until you receive a confirmation number confirming your check-in is complete. Stay on the line until you receive your confirmation number
New Phone Number or Phone
You can call and check-in from any phone. If you call from a phone number that is not in your file, you will need to manually enter your phone number when prompted. You can enter any active number in your file to identify yourself.
You can add any new phone number during your interview.
Forgot Check-In Date
You will need to contact your Officer or you can call the CaseLinkPro Help Line at 1-888-415-2787. Additionally you can email help@caseloadpro.com (allow 24-48 hours for response).
Forgot Check-In Phone Number
You will need to Call 1-888-415-2787 or Email help@caseloadpro.com for support.