Installing a new information system is generally a one-time operation. That’s why many organizations cannot justify hiring a full-time expert or training someone to manage the overall task. Fortunately, Tyler’s staff has managed thousands of these projects and has the expertise to organize the effort and implement it properly.

Available Services

Tyler offers various levels of project management—from remote assistance to on-site services throughout a project. The project manager guides the implementation process using a proven methodology designed for Tyler systems. Project management services:

• Include a project manager to oversee an implementation
• Establish the foundation for a successful project
• Provide written status reports
• Feature regular conference calls

Depending on a client’s needs, Tyler can also provide several optional project management services, including:

• Additional on-site review meetings
• A full-time, off-site project manager
• A full-time, on-site project manager

Experienced Staff
During implementation, a client’s primary point of contact is their Tyler project manager. Our project managers are dedicated to following the principles of the Project Management Institute (PMI) and are committed to earning Project Management Professional (PMP) certification through PMI. Tyler’s knowledgeable and experienced project managers are trained to manage multiple client implementations at one time. Their services include:

• Analysis of the client’s operations to customize and guide the implementation
• Review of the client’s current policy and procedures
• Creation of Tyler system polices for the client