Empowering you with knowledge.

Just as every office is unique, every staff member has his or her own way of learning best. That’s why we customize our Eagle training services to meet your exact needs. Having the right training not only maximizes your staff’s use of our Eagle products — but competence also creates confidence. And when your staff feels empowered with the right tools and right knowledge, they can better serve your constituents’ needs.

From clerks and power-users to managers and decision makers, our customized training solutions are designed to meet the unique needs of everyone. We also offer “train-the-trainer” instruction to create your own group of in-house training experts.

To further meet the unique needs of your staff, we offer numerous channels for training. This is especially important as our products evolve over time to keep pace with changes in legislation, policy and individual office requirements. Training is handled completely by Tyler industry experts who bring years of domain experience to every training session.

Training Options

• On-site
  An effective means of educating users, either at implementation or to keep staff up to date through the life of the product. Through a combination of classroom-style and hands-on practice, training sessions are designed to have the maximum impact on students in the minimum amount of time.
• Online
  Webinars (both instructor-led and on-demand recorded webinars)
  • Self-study through the Tyler Online Training Center
  • Remote training
  • Video tutorials
  • Knowledge base articles
  • User forum
  • Seminars
• Group Training
  We host training seminars at numerous locations throughout the nation. The student benefits from practice without risk of interruption. In this environment, they can also interact with other product users to benefit from each other’s experiences, questions and procedures.
• Annual Conference
  An annual meeting of Tyler staff and Tyler clients to learn, discuss and improve our solutions.