Munis Utility Billing CIS

Efficient • Powerful • Scalable

Munis® Utility Billing Customer Information System (UBCIS) puts the emphasis on you, our client, helping you process all billing functions easily, quickly and accurately. UBCIS enhances your daily experience with powerful functionality, product focus and usability to meet your needs, and to better serve the citizens in your community.

Online Functionality
Munis Citizen Self Service gives residents web-based access to municipal services and information. It actively extracts Munis data — with information reflected in real-time. Citizens may view utility bills, consumption history, and pay bills and invoices with a credit card.

Integration
UBCIS integrates with other Munis modules and functionality — Accounts Receivable, Financials, Business Licenses, Tyler Cashiering, Central Property, Work Orders and Tax to lien delinquent bills.
  • Flexible Setup 
    Utility Maintenance is an efficient one-stop program for streamlining account setup. Perform account related actions — setup multiple pending individuals; revert responsibility to an owner; add new individuals, services, deposits and more.

  • Collections / Billings
    Effective and efficient collection and billing processes are critical for smooth operation, and to ensure delivery of services. UBCIS delivers.

  • Service Order Tracking
    Manage service orders is a critical function for both you and your customer. You can rely on Munis’ powerful functionality to get your customers back on line fast.

  • Periodic Processing, Inquiries and Reports
    The Account Customer Inquiry program is a central launching point with access to other key areas within UBCIS. It is a valuable tool for customer service representative to use for account and customer-related inquiries.
Munis Utility Billing CIS product sheet offers more detail.
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