Cost-effective accounting solutions that deliver maximum return.
Tyler’s Fundbalance accounting software offers turnkey fund accounting software solutions that can be implemented quickly and easily — but that’s just the beginning. We also offer expert client support services to ensure that your Fundbalance system produces maximum results and delivers the best possible return-on-investment with minimum time, effort and cost.
Client Support
Over the years, Tyler has built a solid reputation not only for the innovative products we deliver — but more importantly for the people who stand behind them. We’re here to work with you at every turn to ensure all of your questions and issues are addressed. Our client support team can securely connect to your software system to immediately evaluate and help resolve any issue. From our help desk to your office, we’re committed ensuring Tyler’s Fundbalance software delivers the results you need — now, and for many years to come.
Implementation and Training
From day one, we’re here to deliver total client satisfaction. We don’t just want you to be content with your solution — we want you to love it! That means we put extra effort into making the transition is as seamless and painless as possible, while giving you numerous ways to access the type of management, training and technical support you need. That’s why we offer services, such as:
- Project Management
- Installation Management
- Customized Reporting
- Data Conversion
- On-Site, Online and Classroom Training
Communications Support
We know how important it is to have access to the information you need, as soon as you need it. That’s why we’re committed to providing multiple communication methods:
- Client Support Website for Online Support
- Frequently Asked Questions Database
- Internet Forum
- Interactive Internet Support
- Toll-free Help Desk Line
- Convenient Telephone Support Hours
- 24-hour Answering Service
- Email Support Notifications
- User Groups