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Tyler Change Management Services

Support for your people and processes.

With Tyler’s Change Management Services, you and your staff have all the resources you need to easily navigate the change process during your Microsoft Dynamics® AX 2012 implementation. Our expert team is here to help your team feel empowered through every phase of the implementation—as well as ensure the migration is completed on time, on budget and with the support of your employees.

Change Management Process
Tyler’s successful change management process is based on proven methodology developed by the Change Management Learning Center/Prosci® Research Institute. Using our 30 years of public sector experience, we have adapted the Center’s comprehensive set of tools and steps to work specifically for public sector implementations.

During the change management process, our consulting analysts focus on change at both the organizational and individual level. Our goal is to ensure organizational objectives are met, while giving your team the skills, tools and resources they need to successfully use your Microsoft Dynamics AX 2012 solution. That is why our analysts specifically address three “human factors,” which can impact the success of any implementation:

  • Speed of Adoption: How fast employees adapt to the new software system.
  • Utilization Rate: How many employees actually use the new system.
  • User Proficiency Rate: How comfortable employees are with the new system and how well they perform using it.

This ensures organizational objectives are met. And employees have the tools, skills and resources to successfully use your Microsoft Dynamics AX 2012 software.

Benefits of Change Management Services

  • On-schedule and on-budget implementations.
  • Higher return on investment.
  • Increased overall adoption of the new software system and policies.
  • Easier employee adaption to new roles.
  • More efficient employees and faster completion of day-to-day processes.
  • Less disruption of day-to-day activities.
  • Decreased need for constant retraining.
  • Prevention or mitigation of anticipated or unforeseen resistance.
  • Creation of a “track record” of success.

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