Support when you need it most.
Beyond having the right tools, we know that the key to your success is having quick, easy access to support when you need it most. No matter how simple or complex your issue, our trained expert team is here to help.
Your Partner for Success
Anyone can deliver software. That’s why at Tyler we go well beyond simply acting as your technology vendor. We work alongside you from day one to ensure you have everything you need to succeed — from initial engagement through ongoing maintenance and support.
Ongoing Access
At Tyler, we understand that your needs are continuously changing. That’s why we offer a perpetual licensing program to ensure you always have the most current technology available throughout the life of your product. This includes Odyssey updates, enhancements, platform upgrades and more–enabling you to keep your technology current without having to make significant investments in license fees.
Solutions for the Way You Work
Beyond delivering exceptional software solutions that deliver robust functionality, we understand that you equally need access to reliable training and support. That’s why we are committed to helping you maximize your Odyssey investment by providing easy access to the resources you need. Our first-call resolution rates are well above industry average and our technicians are trained to solve your problems — fast.
Here Today — and Tomorrow
Our unique triad of support services ensures that your initial investment in Odyssey will continue to pay off for decades to come.