Odyssey Delivery Models

Access powerful applications just the way you want.

No matter the size of the organization or the complexity of its needs courts and justice organizations require a complete and effective system — built on proven technology — that can adapt and change with the environment it serves.

That’s why in addition to our traditional mode of Odyssey delivery — implementing the solutions in-house — we created the Software as a Service (SaaS) delivery model. This hosted model allows agencies with relatively small numbers of users to access best-of-class applications, formerly only available as an on-site solution, in an affordable manner. By applying economies of scale to software applications, Tyler can offer the full functionality of Odyssey without the associated hardware and network complexity and high start-up costs.

Simplified Delivery, Powerful Results
With our SaaS solution, Odyssey Online, you can take advantage of a simplified pricing model and take the guesswork out of application and network management. We use a highly secure, hosted environment to ensure the safety of your data. You and your authorized users simply and securely access Odyssey Online from your desktops.

Benefits of the Odyssey Online solution include:

  • Tyler performs the regular administrative tasks — installation, upgrades, support and file maintenance for the product, as well as regular maintenance of the necessary servers, operating system and database and application files.
  • Tyler supplies and maintains all the necessary hardware required to provide workstation access to the Courts & Justice applications at standard industry performance levels, making all repairs, upgrades, and hardware replacements our responsibility.
  • Tyler employs a highly secure, hosted environment for you and your authorized users simply and securely.
  • Tyler backs up all system and data files and stores them at a secure off-site in accordance with disaster recovery best practices.
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