Tyler’s Change Management Services help you manage the people side of change during a Tyler Schoolmaster implementation. Our experts eliminate the uncertainty associated with implementing a new software system so implementations can be completed on time, on budget and with the support of your employees.

Change Management Process
Tyler’s successful change management process is based on proven methodology developed by the Change Management Learning Center/Prosci^® Research Institute. Using our 30 years of public sector experience, we have adapted the Center’s comprehensive set of tools and steps to work specifically for school district implementations of Tyler Schoolmaster.

During the change management process, our consulting analysts focus on change at both an organization and individual level. Specifically, our analysts address three “human factors” that impact the success of any implementation:

• Speed of adoption: how fast employees adopt to the new software system
• Utilization rate: how many employees actually use the new system
• User proficiency rate: how comfortable employees are with the new system and how well they perform using it

This ensures organizational objectives are met. And employees have the tools, skills and resources to successfully use your Tyler Schoolmaster software.

Benefits of Using Tyler’s Change Management Services

• On schedule and on budget implementations
• Higher ROI
• Increased overall adoption of the new software system and policies
• Easier employee adaption to new roles
• More efficient employees and faster completion of day-to-day processes
• Less disruption of day-to-day activities
• Decreased need for constant retraining
• Prevention or mitigation of anticipated or unforeseen resistance
• Creation of a “track record” of success