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Tyler Change Management Services

Empower your people and processes.

With Tyler’s Change Management Services, you and your staff have all the resources you need to successfully implement your Tyler SIS solutions. Quite simply, we’re here to provide the knowledge and resources your team needs to feel empowered through every phase of the process — as well as ensure the migration is completed on time, on budget and with the support of your staff.

Tyler’s Change Management Services help you manage the people side of change during implementation. Our experts eliminate the uncertainty associated with implementing a new software system so implementations can be completed on time, on budget and with the support of your employees.

Change Management Process
Tyler’s successful change management process is based on proven methodology developed by the Change Management Learning Center/Prosci® Research Institute. Using our 30 years of public sector experience, we have adapted the Center’s comprehensive set of tools and steps to work specifically for school district implementations of Tyler SIS.

During the change management process, our consulting analysts focus on change at both the organizational and individual level. Specifically, our analysts address three “human factors” that impact the success of any implementation:

  • Speed of adoption — How fast employees adopt to the new software system.
  • Utilization rate — How many employees actually use the new system.
  • User proficiency rate — How comfortable employees are with the new system and how well they perform using it.

Benefits of Using Tyler’s Change Management Services

  • Seamless implementations to keep you on schedule and on budget.
  • Higher return on investment.
  • Increased overall adoption of the new software system and policies.
  • Easier employee adaption to new roles.
  • More efficient employees and faster completion of day-to-day processes.
  • Less disruption of day-to-day activities.
  • Decreased need for constant retraining.
  • Prevention or mitigation of anticipated or unforeseen resistance.
  • Creation of a “track record” of success.

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