Tyler’s perpetual license philosophy is really a commitment to our clients. It means that their investment in Tyler Public Safety software is for the long-term. It means that our solutions will continue to evolve and remain a market leader. It means that we are continuously enhancing our products with underlying technology. And it means that we are continuously adding new features that add value and increase efficiency in the public sector workplace.

We deliver this without additional license fees. Product upgrades are released as part of maintenance agreements and are immediately available.

Perpetual Upgrades
Tyler deploys industry leading technology and features that are continuously enhanced through a process of perpetual upgrades — a steady stream of significant yet manageable changes deployed over the life of the application with minimal disruption to our clients’ operations — with no re-licensing fees and minimal changes to our core business logic. This is a much better experience for our clients than deploying massive changes every 5-7 years that require retraining and costly upgrades. Clients can incorporate these changes and advancements when they are ready without disruption of ongoing work.

Benefits of Perpetual Licensing

• Availability of current technology and functionality
• Lower cost of ownership — you won’t need to pay re-licensing fees when new versions of your licensed software are released
• Minimal disruptions during deployment of new functionality
• Minimizes the need for retraining after a significant update
• Increased efficiency and productivity

Invest in Tyler Public Safety for the Long Run
Our perpetual license approach to upgrades gives you the right tools to perform your job and work more efficiently. We have guided our clients through decades of technology innovation while retaining a 99% retention rate.