Tyler’s Training Philosophy and Options

Empowering you with knowledge.

Every one learns in his or her own unique way, which is why Tyler training offers customized methods to empower your staff. We’ll work with you to deliver training that meets your office’s unique needs and unique configurations of how you’ll use the Tyler Public Safety software.

From clerks and power-users to managers and decision makers, our customized training solutions are designed to meet the unique needs of everyone. We also offer “train-the-trainer” instruction to create your own group of in-house training experts. To further meet your unique needs, we also offer numerous channels for training. This is especially important as our products evolve over time to keep pace with changes in legislation, policy and individual office requirements.

Training is handled completely by Tyler industry experts who bring years of domain experience to every training session.

Training Options

  • On Site — An effective means of educating users, either at implementation or to keep staff up to date through the life of the product. Through a combination of classroom-style and hands-on practice, training sessions are designed to have the maximum impact on students in the minimum amount of time.
  • Online
    • Webinars (both instructor-led and on-demand recorded webinars)
    • Self-study through the Tyler Online Training Center
    • Remote training
    • Video tutorials
    • Knowledge base articles
    • User forum
  • Group Training — We host training seminars at numerous locations throughout the nation. Students benefit from practice without risk of interruption; and they can interact with other product users to benefit from each other’s experiences, questions and procedures.
  • Annual Conference — An annual meeting of Tyler staff and Tyler clients to learn, discuss and improve our solutions.

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