IT Helpdesk Specialist

Apply Online

Provide remote IT support for client's mission critical financial server(s).

Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management.


Yarmouth, Maine


  • Answer incoming calls and electronic requests from customer's technical staff regarding PC or Server problems with Tyler Technologies software applications
  • Primary areas of support include:
    • Remote IT application support of client's mission critical financial server(s)
    • Operating System administration for Microsoft Windows server
    • Database Administration for Microsoft SQL Server
    • Network & Local Printing
    • MUNIS program release and 3rd party software upgrades (as needed)
    • Point of Sale hardware configuration and troubleshooting
  • Occasional weekend coverage may be required depending on client needs
  • Various telecommute options will be available after an initial training period


  • BS/BA in Computer Science, MIS, or equivalent experience
  • Experience administering Windows and / or Linux servers
  • Working knowledge of server hardware and network configurations, including web servers
  • Ability to troubleshoot PC configurations and connectivity issues
  • Excellent communication, analytical, and problem solving skills required
  • Team work and excellent customer service skills required

Apply Online

Requisition Number:45-20-5-905

Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
spacer module is 50px
Didn’t find what you’re looking for?

Start your search again

spacer module is 25px
We’re Hiring!

We are accepting applications for our posted positions and encourage you to apply! If you’re selected for an interview, you should be prepared for remote interviewing via webcam. Here are some tips on interviewing remotely.

  • Prepare a quiet, neutral space with good lighting
  • Test your webcam and audio ahead of time
  • Practice talking to the camera
spacer module is 25px
Day in the Life

At Tyler, employees are valued and encouraged to innovate, while having fun along the way. Join the Tyler family and see why our employees love working here.

Get to know our family
Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a full range of benefits to enhance the well-being of our full-time employees and eligible family members.

Check out our benefits
Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our employees. Be a part of the collaborative, passionate community where you can thrive personally and professionally.

Come work with us

Take the next step with Tyler