Technical Services Intern

Technical Services Intern

Technical Services provides our clients technical support regarding their Tyler application servers and networking infrastructure. Team members may work independently or with other team members to resolve operating system, database, and other technical issues related to Tyler applications.

LGD Technical Services is seeking some outstanding students to assist with various projects the team will be tackling. This intern will work closely with members of the management team as well as our technical support team to help us ensure timely resolution of client software issues. We are excited to welcome students into our team for this great learning opportunity.

Location

Billings, Montana

Responsibilities

Assigned projects may include but are not limited to:
  • Updating deployment documentation
  • Training clients on self Service tools (IE: Password web portal)
  • Clean-up for client data in our Active Directory
  • Perform software deployments
  • Migrate existing hosted clients to new Server Infrastructure

Qualifications

  • Strong interpersonal skills including verbal and written communication skills,
  • Strong teamwork and customer service skills.
    • Ability to work effectively individually as well as be a productive team player.
  • Moderate decision making and problem solving skills involving troubleshooting moderate to complex issues.
  • Desire to proactively learn about Tyler software and processes and contribute to process improvement.
  • Strong organizational skills
  • Strong analytical ability, particularly in a technical environment
  • Proficient with Microsoft Office
  • Basic knowledge of database structures including fields, tables, views, database objects, etc. is a plus.
  • Knowledge and understanding of software development tools is a plus.

Apply Online
Requisition Number: 73020042

 

 

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