Instructional Designer

Instructional Designer

The E-Learning Instructional Designer is an invaluable member of our team. This role is focused on creating engaging e-learning content (interactive courses, screencast videos, etc.) for Tyler software products and services.

Please include a cover letter and resume with your application. If you have a portfolio of work, please feel free to submit as additional attachments or direct us to your published content.

We look forward to the possibility of you joining our team!


Lubbock, Texas




  • Utilizes ADDIE or other instructional design model to create curriculum and develop highly effective e-learning content built on adult learning theory (ALT).
  • Employs various e-learning authoring and video production tools to maximize interaction, engagement, and learning.
  • Researches, writes, gathers, organizes, and edits content that can be reimagined for use as online courses, product information, online help, training materials, support content, and other knowledge assets.
  • Reports to and works closely with his or her manager and other instructional designers to plan and schedule projects and ensure consistent and accurate information is presented.
  • Produces content that conforms to established guidelines and Tyler/Department best practices
  • Proofreads and copyedits content for proper use of grammar, punctuation, and styles in accordance with department guidelines.
  • Extensively tests content for accuracy, user engagement, and effectiveness.
  • Manages own work schedule to complete assigned tasks on time.
  • Participates in cross-department teams focused on product improvement.
  • Willing to do what is required, within the confines of honest and ethical behavior, to ensure the success of Tyler Technologies and the Interactive Content Department.


  • BS/BA degree in instructional design, educational technology, or very closely related field. (Extensive work experience may be considered in lieu of specific degree).
  • Experience in instructional design, e-learning development, or closely related area is preferred, but schoolwork may apply.
  • Advanced expertise in e-learning and video authoring tools such as Adobe Captivate and Camtasia Studio.
  • Intermediate to advanced graphic design abilities using Adobe products.
  • Experience with learning management systems (LMS).
  • Ability to follow a project design plan and complete courses in accordance with plan timeframe.
  • Experience or education in information systems, business processes, and/or software development preferred.
  • Excellent interpersonal skills including verbal and written communication skills, teamwork, and customer service skills.
  • A positive, can-do attitude

To Apply

Apply Online
Requisition Number: 73040476