• Connect 2018 | Boston, MA | April 22-25, 2018


Welcome Tyler Odyssey Clients!

We hope you can join us for Connect 2018 in beautiful, historic Boston, Massachusetts. We have an exciting event planned! We invite you to explore our offerings at Connect — the many exciting Odyssey® classes and labs, engaging demo stations, and more to help you take full advantage of the Odyssey product suite.

Who Should Attend Connect 2018?

In 2018, Courts and Justice clients will be invited to one of the two user conferences: Tyler Connect or the Odyssey user conference. Odyssey clients outside of Texas will join other Tyler clients from across the U.S. for Tyler Connect. Texas-based Odyssey clients, as well as Odyssey Jail Manager and Odyssey Attorney Manager users, will participate in the Odyssey conference from March 27-29, 2018 in Fort Worth, Texas.

What's New This Year?

  • Check out a new track — Continuous Improvement, which is as important as ever. Discover what's new in Odyssey in 2018, see how to plan your strategic roadmap, and learn how its latest capabilities will extend automation of your office.
  • Discover some new class offerings and learn more about Modria online dispute resolution, SoftCode and Jury.
    • The Modria class offers a comprehensive introduction to bringing Online Dispute Resolution (ODR) into your court with an exciting presentation by Colin Rule, founder of Modria and author of Online Dispute Resolution for Business, as he explains the concepts behind ODR and the best practices drawn from courts who have used it to improve resolution efficiency while increasing satisfaction.
    • The SoftCode class will provide Odyssey clients with an overview and demo of all the products that are provided by SoftCode, the features and functionality found in CivilServe along with the other applications, and show why we are the leader in civil process software.
    • The Odyssey Jury class will explore how jury web response enhances and simplifies the jury process, saves money, time, and paper, as well as we will explore other new features that improve the overall user experience with Odyssey Jury, such as multi-day panels and recycled jurors!

To assist with your planning, here's a list of all Odyssey and Tyler-wide classes »

Amazing Content to Empower You

Class Descriptions and Agenda
Check out the 50+ Odyssey classes that will include everything from basic refresher courses to deep dives, product demonstrations, best practices, and practical tips and tricks that will help you increase efficiency and better serve your community. Some highlights will be the Tyler-wide General Session and the Odyssey General Session, both will feature important developments company-wide and with Odyssey.

Check out our exciting agenda »

Class Tracks

Odyssey classes are organized into tracks, which provides a quick and easy starting point for selecting classes. These tracks include: CT-Courtroom, CO-Court Operations, CI-Continuous Improvement, CPA-Serving Citizens & Attorneys, AD-Administration, IT-IT Infrastructure, and NC-New Client.

(These classes cover content that is appropriate for most Odyssey users.)

  • CT-Courtroom: This track focuses on what happens in the courtroom when using Odyssey to transition to an electronic courtroom.
  • CO-Court Operations: This track contains classes related to the administration and process of running the courthouse, such as financials, optical character recognition, and more.
  • CI-Continuous Improvement: This track focuses on continuous improvement, an important part of the process to becoming paperless, and understanding Odyssey Navigator, your strategic roadmap, and more.
  • CPA-Serving Citizens & Attorneys: This track includes classes about Odyssey Portal for public access, e-filing and Odyssey Guide & File for self-represented litigants.
  • AD-Administration: This track is appropriate for those responsible for maintaining the configuration of Odyssey and adjustments to Odyssey's set up.
  • IT-IT Infrastructure: This track is designed for IT staff and management, including IMS administration, integration solutions, and more.
  • NC-New Client: This track is designed for new clients who have recently implemented Odyssey, or are preparing to do so.
  • GS-General Session (Odyssey): Two Odyssey general sessions will focus on new Odyssey technology and innovations that will be unveiled in the future, especially Odyssey 2018.
  • TY-Tyler-wide: Tyler-wide classes that all clients can attend.

Odyssey Commons

Visit the Odyssey Commons, including demo stations and the help desk, to relax and mingle with Tyler staff and other clients.

See Odyssey in Action — Odyssey Demo Center

Visit the Odyssey Demo Center to get a first-hand look at some of Odyssey's newest features and capabilities. At the Demo Center, you can interact with Tyler subject-matter-experts who can answer even your most detailed questions. They will provide a personal demonstration on Odyssey's best-in-class products, such as se Portal, Odyssey Guide & File, Tyler dataXchange, e-filing, Odyssey Judge Edition, Odyssey Clerk Edition, eSignatures, Modria online dispute resolution, SoftCode, and more. We can't wait to show you how these solutions can automate processes, eliminate paper, and increase efficiency.

Questions or Technical Issues?

Meet with an Odyssey Expert at the Help Desk
Have a support question or technical issue? The Help Desk is a mini tech support area that provides hands-on one-on-one troubleshooting, advice, and other technical help.

No appointment necessary — just swing by at your convenience and talk to an Odyssey expert who can help solve your challenges.

Networking and Fun

Join us at the Odyssey party on April 23. Get ready to mingle with your peers, relax, and enjoy music, dancing, food and drinks. Please note, most Connect 2018 Odyssey classes will take place in the Marriott Copley Place.

Registration will open in December! Make plans plans today to join us in Boston. You won't want to miss this fun, valuable, and highly informative conference.

Be sure to continue checking this site for more Connect 2018 news and updates.