• Connect 2018 | Boston, MA | April 22-25, 2018


Questions about Connect

  • Should I download the Connect Mobile App?

    YES! A couple of weeks prior to Connect you will receive information about downloading our mobile app. We strongly encourage you to check it out. It contains access to class documentation, instructor bios, attendee lists, maps, and more! This will allow you to view all necessary information prior to attending and make note of any questions you have.

  • When and where is the conference?

    The 2018 Tyler Connect Conference will be held April 22-25, 2018 (Sunday-Wednesday) at the Hynes Convention Center in Boston, MA. Classes will be held at the Hynes Convention Center, Sheraton Boston Hotel, and Marriott Copley Place.

  • Who should attend?

    This conference is for anyone who is a current Tyler Technologies' client. Conference attendance is an investment your organization makes to maximize the use of purchased products.

    *Note Tyler SIS user classes are only applicable to users from the following states:
    New Hampshire
    Manitoba, Canada

  • What are the registration rates and deadlines?

    Full early registration: $925 (ends February 28, 2018)
    Full standard registration: $1,200 (begins March 1, 2018)
    Daily registration: $550

  • How can I pay for the conference?

    Credit card (Visa or MasterCard), check, or purchase order. Payment type can be selected during the registration process. If you select purchase order, we will invoice you.

  • What is the cancellation policy?

    All cancellations must be received via email at tyler.events@tylertech.com.
    Cancellations received before April 8 will be refunded, less a $100 processing fee.
    Cancellations received after April 8 will be refunded, less a $500 processing fee.

  • Can I send a substitute if I am unable to attend?

    Substitutions for a registered attendee may be made by another employee from your organization by notifying Tyler events at tyler.events@tylertech.com. A submission of a new registration is required.

  • What meals are included?

    Tyler will provide a full lunch both Monday and Tuesday (not Wednesday).

    We will not be offering a conference breakfast this year, instead, we will be providing all attendees with a $45 pre-paid Connect Breakfast Card that can be used at area restaurants and coffee shops including several restaurants conveniently located near the conference center. Be sure to pick up your Breakfast Card at registration.

    Light appetizers and cocktails will be served at Tuesday evening's event, The B-52's Bash.

    No Meals will be provided on Sunday.

  • What is the Breakfast Card?

    New this year! We will not be offering a conference breakfast this year, instead, we will be providing all attendees with a $45 pre-paid Connect Breakfast Card that can be used at area restaurants and coffee shops including several conveniently located near the conference and your hotel.

  • Where will my classes be held?

    CLT Appraisal ServicesMarriott Copley Place
    EagleMarriott Copley Place
    EdenMarriott Copley Place
    EnerGovHynes Convention Center
    iasWorldMarriott Copley Place
    Incode 9 & 10Marriott Copley Place
    Incode CourtMarriott Copley Place
    Incode Public SafetySheraton Boston
    Infinite VisionsMarriott Copley Place
    MunisHynes Convention Center
    New World ERPHynes Convention Center
    New World Public SafetySheraton Boston
    OdysseyMarriott Copley Place
    OrionMarriott Copley Place
    TraversaSheraton Boston
    Tyler SISSheraton Boston
    VersatransSheraton Boston
  • What hotels are closest to where my classes will be held?

    See map for hotels that are near your classes. All hotels further than a 10-minute walk to the Hynes Convention Center will have shuttle busses to and from the Hynes. The shuttle schedule will be available in March.
  • How do I make hotel reservations?

    Once you register for the conference, book your hotel reservation online using the link provided at the end of the registration process. Only attendees with confirmed registrations can book rooms in our discounted group block. Please do not call the hotel. This is a group room block, the reservation desk will not be able to assist you. If you have questions about your reservation, please contact us at tyler.events@tylertech.com.

  • How do I book extra nights at the hotel?

    Additional nights are limited and available on a first come, first serve basis at our negotiated group rates, which vary by property. Clients are responsible for the cost of all extra nights.

  • Can my spouse or guest attend?

    They are welcome to share a room with you at no additional cost. If your spouse or guest will be joining you at optional events, fees vary based on the event they are attending, and will be visible during the registration process. Guests are NOT eligible to participate in any conference sessions or meals.

  • What airport should I fly into?

    Boston Logan International Airport (BOS) is 6 miles from and an approximately 20-minute drive to the Hynes Convention Center.

  • What should I wear?

    Conference attire is business-casual. Meeting room temperatures may vary significantly, so dress accordingly. We recommend bringing a light sweater or jacket. Tuesday evening's event is casual.

  • What will the weather be like?

    The average April temperatures for Boston range from lows in the 40's to highs in the 50's. See weather information.

  • What do I do upon arrival?

    When you arrive, please make your way to check-in and information kiosks located at Hynes Convention Center, lobby (plaza level). Here you can pick up your attendee badge and Tyler folio. Please note that this year we will not be distributing conference bags. If you would like to purchase a Tyler bag, visit the Tyler store located in the main lobby.

    Registration Hours:
    Sunday, April 22, 1:00 p.m.-7:00 p.m.
    Monday, April 23, 7:00 a.m.-5:30 p.m.
    Tuesday, April 24, 7:00 a.m.-5:30 p.m.
    Wednesday, April 25, 7:30 a.m.-11:30 a.m.

  • What can I find at the Tyler store?

    An assortment of various Tyler branded merchandise (totes, water bottles, phone chargers, and more) will be available for purchase at the Tyler store located at the Hynes Convention Center in the plaza level lobby. If you ordered a Tyler Connect t-shirt during registration you can pick it up at the store.

  • Will commemorative T-shirts be available?

    Yes, you can pre-order them online for $16.99 and pick them up at the Tyler Store. There will be limited quantities available at the Tyler Store during Connect.

  • Will I receive continuing education credits?

    Many of the classes offered at Connect qualify for continuing education and will be indicated in our class catalog.

  • Will there be networking Opportunities?

    Yes! This year at Connect, clients using the same products will have classes in the same area, eat meals together, and be together at product-specific networking events.

  • Where can I learn more about Boston?

    Boston is a city rich in history with great dining, extraordinary shopping, exciting sporting events, and a vibrant arts and cultural community. With a mix of colonial charm and urban sophistication, Boston has been a growing city for over 380 years.

    Helpful Boston information for Connect attendees
    Area restaurant guide
    Area restaurant discounts