AI in Enterprise
Permitting & Licensing

AI built for the mission of community development

AI in Enterprise Permitting & Licensing

End-to-End Permitting & Licensing With AI Embedded at Every Step

Permitting and licensing are some of the most operationally critical and economically impactful functions of local government, and Tyler AI transforms it from a reactive, high-pressure process into an intelligent, seamless end-to-end workflow. By delivering purpose-built, government-ready capabilities embedded directly into your existing permitting workflows, Tyler AI helps organizations accelerate review cycles and improve submission quality, which enhances transparency and improves the resident experience — all while keeping humans in control.

Hear how clients are approaching AI with Tyler

  • Embedded intelligence in existing workflows

  • Improved submission quality, reducing back-and-forth corrections

  • Accelerated review cycles, removing manual review bottlenecks

  • Enhanced resident experience via efficiency and transparency

  • Human-centered control for final decision-making power

  • Strategic economic impact versus constricted operational function

AI-Enabled, Intelligent Permitting

Transform your permitting process from a reactive, high-pressure process into an intelligent, end-to-end workflow. From pre-application guidance to executive forecasting, benefit from intelligence and AI embedded at every step.

spacer module is 25px
Step 1:
Discover & Prepare

Defined expectations and better-prepared applications generated from the start

Step 2:
Submit With Confidence

Completed applications at intake, vs. weeks of back-and-forth

Step 3:
Review With Certainty

Role-based decision support within existing staff workflows

Step 4:
Decide With Insight

Improved operational visibility for informed leadership

Step 5:
Communicate & Close

Faster communication, enhanced transparency, less staff burden

Step 1: Discover & Prepare With Pre-Application Assistant

Within Pre-Application Assistant, Tyler AI provides guided, location-aware assistance that helps applicants understand what permits and documentation are required before they submit, eliminating the frustrating back-and-forth prior to submission. 

Step 2: Submit With Confidence Via Automated File Review

With AI embedded directly into the submission process of Automated File Review, documents are automatically reviewed and corrected before entering the review queue, improving quality at the source and supporting faster review cycles.

Step 3: Review With Certainty Using Staff Assistant

Within Staff Assistant, Tyler AI delivers role-based support directly within your staff’s workflows and assists with initial compliance analysis. Staff spend less time navigating systems and more time applying professional judgment.

Step 4: Decide With Insight With Executive Insights

Transform operational data into real-time forecasting and actionable intelligence with Executive Insights. Identify bottlenecks, predict workload trends, and provide transparent performance visibility.

Step 5: Communicate & Close With Resident AI Assistant

Resident AI Assistant provides 24/7 guidance delivering informed responses, surfacing application updates, and reducing call volume. Both the public and staff will enjoy faster communication, improved transparency, and a modern digital service experience.

AI in Permitting & Licensing: Insights, Guidance, Product Information

AI for Local Government E-Book

Learn more about upholding the standards for responsible, human-centered AI in public service with this practical guide.
Download E-Book

Data Governance & AI Guide

Delve deeper into what AI readiness really requires: trusted data, ownership, transparency, and validation.
Learn More

AI in Enterprise Permitting & Licensing

Download the flyer to learn how Tyler AI is transforming permitting and licensing from a reactive, high-pressure process into an intelligent, seamless, end-to-end workflow.
Download Flyer

How Responsible AI Works in Permitting & Licensing

Connect responsible AI principles to tangible permitting & licensing outcomes in this guide. ​​
Get the Guide

How AI is Rebuilding the Resident Experience ​​

Responsible AI is creating a shift for residents via permitting workflows and advanced AI assistants -- reducing friction, improving satisfaction, and ultimately building trust. ​​
Read More

Simplify Submission With Pre-Application Assistant ​​

Pre-Application Assistant delivers a guided virtual experience that helps applicants understand requirements, prepare accurate submissions, and reduce reliance on counter visits – while enabling staff to focus on more complex planning activities.
See the Feature Overview

AI in Enterprise Permitting & Licensing: An Intentional Approach

Watch Tyler Director of Product Management Jeremy Hall discuss Tyler’s approach to artificial intelligence in the planning and permitting space at the American Planning Association’s National Planning Conference.

Subscribe Today

Sign up to receive emails with the latest news about AI in Enterprise Permitting & Licensing, including white papers, videos, webinars, and more.

Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities