Enterprise Supervision Software

Community supervision software designed to simplify officer routines and optimize client outcomes

Enterprise Supervision

Purpose-Built Supervision Case Monitoring for Every Client — Pretrial Services, Adult and Juvenile Probation, and Parole

For varying levels of officers and chiefs, Enterprise Supervision is a complete suite of integrated, cloud-hosted tools that improve efficiency for end-users and optimize outcomes for clients. With more than 5,000 users across 200+ agencies in 33 states, Enterprise Supervision drives positive impact in:

Pretrial Services Monitoring

Monitor clients awaiting trial, informing case plan needs by connecting courts, law enforcement, and social services

Adult Probation Tracking

Inspire behavioral change and reduce recidivism in clients with built-in Evidence-Based Practices tools

Juvenile Probation Tracking

Support clients and their families by promoting development and rehabilitation during times of conflict

Parole

Restore the necessary connections to achieve successful conditional release with a holistic case view

Specialty Courts

Develop united, reformed case plans, focusing on client rehabilitation and measurable outcomes for habitual offenders

Justice Partners

Sync justice partner information, like lab results, to the party-based record, lightening officer workloads

Enterprise Supervision Solutions

Adult Case Management

Streamline supervision efforts to a unified case monitoring tool.

  • Save time generating narrative-style case documents, including assessments, forms, letters, and reports.
  • Stay in-the-know about client compliance with alerts for missed hearings, appointments, and deadlines.
  • Sync case plan data with third parties, such as drug test partners and treatment providers.
  • Eliminate office visits by capturing signatures electronically.
  • Visualize program data with consolidated information in a customizable dashboard.
  • Work in the field with caseload information on your phone.

Juvenile Probation & Detention

Spend less time on data entry and more time on monitoring juvenile probation and detention operations.

  • Summarize client activity and case plan requirements, including referrals, sanctions, drug tests, education, and program enrollments.
  • Save time creating narrative-style reports with a digital workflow and library of risk and needs assessments.
  • Expedite booking with digital check-ins that sync partner data.
  • Monitor and track facility operations with tableted blueprints.
  • Collect juvenile-led grievance information on kiosks or tablets, minimizing officer data entry.

Client Engagement

Keep clients and family connected to a central hub of 24/7 support and resources while under supervision.

  • Increase compliance, giving clients access to case information, terms, and appointments or hearings.
  • Give time back to officers with self-serve check-in options including a mobile app or online portal, IVR reminders, and standalone kiosks for local departments, community centers, or law enforcement offices.
  • Prompt, collect, and sync curfew check-in information to the CMS.
  • Collect on-time and online payments, giving clients remote access to their balance and fees due.

End-to-End Electronic Monitoring

Combine intuitive monitoring software, mix and match hardware, and dependable support.

  • Tailor the monitoring approach for clients spanning low risk to high risk with options for curfew, phone-based, ankle, and alcohol monitoring.
  • Combine location tracking and alcohol monitoring with one smart device, eliminating data entry with access to client locations and condition data in the CMS.
  • Maintain public safety and reduce the risk of recidivism with custom parameters, policies, zones, and real-time insights that sync with device changes.
  • Increase compliance with client access to dedicated electronic monitoring support and assistance.
  • Create check-in zones and prompts, syncing locations, biometric verifications, and alcohol data to the CMS.

Tyler Resources About Enterprise Supervision

Empowering you with information is the best way to help you get the most out of your Tyler products and services.

Probation Officers Want More Time for People, Not Paperwork

APPA Training Institute insights highlight the time spent managing administrative work instead of engaging clients.

Learn More

PPPS Week: Honoring Community Supervision Professionals

Tyler leaders celebrate those working on the front lines and share learnings shaping the future of community supervision.

Learn More

Inside Placer County’s Decision to Shape AI-Driven Probation

Read why county leaders are exploring artificial intelligence capabilities for their probation case management system. 

Learn More
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Enterprise Supervision Frequently Asked Questions

Learn more about case management for community supervision, justice system integrations, local and state reporting requirements, and how Enterprise Supervision supports officer efficiency and client outcomes.


Can Enterprise Supervision support pretrial, adult and juvenile probation, juvenile detention, and parole in a single platform or scale for agencies of different sizes?

Yes. As a web-based case management system, delivered as Software-as-a-Service, Enterprise Supervision provides real-time access to information across participating agencies, while supporting rapid scalability as needs change. It is also a single platform that supports the full supervision continuum, not just individual case types. It can be configured for agencies that manage pretrial services, adult and juvenile probation, juvenile detention, and parole under one roof. The solution is also accessible to specialty courts and justice partners, creating a unified environment for supervision workflows.

How does Enterprise Supervision improve officer efficiency for large caseloads?

Enterprise Supervision helps officers manage caseloads with full case monitoring tools, including:

  • Paperless or AI-assisted workflows for release plans, reports, forms, letters, and eSignatures
  • Business rules, alerts, notifications, and calendars to keep officers on track
  • Automated client reminders and two-way messaging to improve client outcomes
  • Single client records with shared court and supervision information
  • Mobile caseload access to work on-the-go
  • Reporting dashboards to measure program success

These tools help officers spend less time on administrative work and more time engaging with clients.

How does Enterprise Supervision help agencies meet state and local reporting requirements?

Enterprise Supervision provides built-in reporting and analytics tools to help agencies collect, analyze, and share supervision data. Dashboards, base and narrative reports, and analytics provide visibility into caseload activity, program statistics, and outcome indicators. The solution also supports near real-time access to key metrics, helping agencies provide stakeholders with meaningful data that supports operational goals.

Can agencies purchase Enterprise Supervision products, such as electronic monitoring (EM), separately?

Agencies can adopt individual Enterprise Supervision products and scale the suite over time. Case management, client engagement (Supervision Access), EM, juvenile detention, and room checks are available on their own. When products are used together, information flows between them automatically, so case records stay current without duplicate entry.

For example, our EM solution is hardware agnostic. Officers can monitor client condition, location, alcohol, and device data across different devices or risk levels. Enterprise Supervision and EM are integrated, so status updates, including biometric check-ins, sync automatically.

How does Enterprise Supervision use artificial intelligence (AI) to support officers?

AI is responsibly embedded in Enterprise Supervision to reduce administrative work and allow more time for client interaction. Staff always remain in control of AI outputs. They review and approve every AI-generated document before it is saved or submitted.

  • Visit support. AI prepares officers with compliance status, prior actions, and key information before meetings, then generates recordings, transcriptions, and summaries.
  • Case documentation. AI gathers relevant case data and assists with generating case notes, pretrial assessments, and PSI reports.
  • Reporting assistance. AI identifies relevant case insights, queues reminders, and drafts reports.
  • Data insight. AI surfaces contextual information, including assessments, compliance history, and visit details, to support informed decision-making.
How does Enterprise Supervision integrate with courts, law enforcement, electronic monitoring providers, and treatment partners?

As part of Tyler Alliance, Enterprise Supervision helps reduce duplicate data entry and gives officers a more complete view of client activity by connecting information, workflows, and stakeholders across the justice system in real time.

Case plan data also interfaces with third-party justice partners. These integrations allow partners to share updates, report attendance, or track progress directly in Enterprise Supervision.

How does the platform support evidence-based supervision and risk reduction?

Enterprise Supervision supports evidence-based supervision by integrating commonly used risk and needs assessments directly in the system. Supported assessments include PSA, ORAS, VPRAI, TRAS, Static99R, TCU Drug Screen, OYAS, YLS/CMI, and MAYSI-2, while allowing officers to build custom assessments.

Beyond assessments, Enterprise Supervision helps agencies support client accountability and compliance through automated reminders, check-ins, communication tools, payment options, and access to supervision requirements.

Together, these capabilities help officers with managing case plans, monitoring compliance, and making informed decisions.

What measurable outcomes have agencies achieved after implementing Enterprise Supervision?

Agencies using Enterprise Supervision have reported measurable improvements in efficiency and accuracy. In El Paso County, Texas, automated workflows and electronic assessments increased data accuracy by up to 40%, while automated reminders and remote check-ins saved officers approximately 20 hours per week. The agency also improved collaboration across justice partners and gave officers more time for meaningful client interactions.

How does Enterprise Supervision protect CJIS-sensitive data?

Enterprise Supervision is CJIS compliant and hosted in the Amazon Web Services (AWS) GovCloud (US), a cloud environment built for government. Security runs at the data center, application, and user level. Data is encrypted in transit and at rest. Multi-factor authentication and role-based permissions control who sees what, and system activity is logged for auditing. Agencies also keep full control of their data including who is authorized to use it.

Creating safer communities and a more just society.

From dispatch to disposition, Tyler Alliance connects data and processes between public safety and criminal justice departments, agencies, and jurisdictions. By breaking through the silos, Tyler Alliance is improving safety, responsiveness, efficiency, and the administration of and access to justice.

More About Tyler Alliance