Fulton County Clerk of Courts Leads Scalable AI Model

As Georgia’s largest county, Fulton County Clerk of Courts faces high filing volumes, increasing expectations, and limited margin for error. Recognizing that manual, repetitive intake processes were no longer sustainable, the county implemented artificial intelligence (AI) within Tyler Technologies' Enterprise Justice to automate document processing in two distinct courts. Starting small with targeted document types and rules-based workflows, Fulton County ensured statutory compliance, staff confidence, and operational control.

Today, automation enables 24/7 processing, reduces manual touchpoints, and allows staff to focus on higher‑value work. Most importantly, it delivers timely, transparent access to records, reinforcing public trust in a jurisdiction where integrity matters most.