Utility Billing

Eden Utility Billing Software

Eden Utility Billing Software Solutions

Eden Utility Billing provides everything you need to manage all aspects of the accounts receivable process. Tracking customers, service orders, backflow devices, and refuse containers is done efficiently and accurately. Meter reading and importing/exporting information is easy using hand-held devices. Because Utility Billing integrates with Eden Parcel Manager, Financials, and Accounts Payable you have flexibility and functionality to meet your timelines.

Customers
  • Track customer profiles accurately and easily — who is responsible for provided service to contacts for service references on file
  • Maintain on-account balances for an individual UB account, a group of UB accounts or both
  • Maintain current and historical customer information
UB Accounts
  • Maintain current and running balances, and all accounts receivable history (billing, receipting, write-offs, NSFs, number of overdue notices, penalties and adjustments
  • Manage multiple entries — view a list of provided services, locations and number of customers
Service Orders
  • Set up new customers and utility accounts, change services, exchange meters, and close utility accounts
  • Routing controls the status and workflow from department to department
  • Assign and schedule actions to provide daily, weekly or monthly to-do lists for groups or individuals
Meter/Utility Inventory & Consumption
  • Maintain current and historical data for each meter, including use type, condition, service location, usage point reading type, number of dials, Touch and Radio read fields, consumption and more
  • Import/export readings from any hand-held device types and software programs
Billing & Receipting
  • Accommodates auto-pay plans, payment arrangement, pro-rating and consumption, winter-average, and budget billing
  • Integrates with Eden Financials — for fully integrated utility billing solutions
  • Define unlimited number of fees-per-service
Eden Utility Billing product sheet offers more detail.