The city of Clovis is located in Fresno County, California. It is recognized as the safest city in the Central Valley, which encompasses approximately 11 percent of California's total land area. Clovis has a population of approximately 108,000 in a 23 square-mile-area.
The city's proximity to Fresno, which has a population of approximately 500,000 and the second-highest property crime rate in the county, contributes to an increase of residential and vehicle burglaries in Clovis.
To keep this population safe, the Clovis Police Department (PD) uses New World Enterprise Computer Aided Dispatch (CAD), Law Enforcement Records Management, Mobile Messaging, and Field Reporting software from Tyler Technologies.
Prior to using New World, the Clovis PD subscribed to the county sheriff's office's public safety software system. This meant the police department had little control over processes and data, which resulted in continuous requests to the sheriff's office for information. The system was incapable of providing patrol officers with the necessary functionality to do their jobs efficiently as it had the following deficiencies:
Officials with the Clovis PD decided that to better serve the Clovis community, they needed a public safety software system capable of meeting the needs of dispatchers, officers, and civilian staff.
In 2013, the Clovis PD selected Tyler's New World Enterprise CAD, Law Enforcement Records Management, Mobile Messaging, Field Reporting, and Decision Support software solutions.
New World Enterprise CAD offers user-friendly, Windows-based technology with embedded Esri mapping technology, which helps dispatchers view available resources for better responses. These integrated solutions provide the Clovis PD with the technology necessary to respond faster and more efficiently to emergencies.
By implementing New World public safety software solutions, the Clovis PD now experiences the following benefits:
"The Clovis Police Department is not a statistic-driven agency, but we like to know what our officers are doing while in the field," Sergeant James Munro said. "The New World products help us engage in community policing so that we can gather intelligence, make connections, and prevent issues before they happen."
Sworn officers, command staff, and civilian employees continue to work to make the community safer through proactive policing. To do this, they rely on their public safety software to help them gather intelligence, streamline processes, and increase efficiency.
Industry-leading New World public safety software from Tyler has a proven track record of providing agencies across the country with fully-integrated software designed to help public safety personnel save lives and increase efficiency.
New World public safety software from Tyler offers fully-integrated and multi-jurisdictional solutions for law enforcement, fire and EMS agencies. Highly configurable, this system is designed to meet the unique needs of any agency.
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New World public safety software from Tyler offers fully-integrated and multi-jurisdictional solutions for law enforcement, fire and EMS agencies. Highly configurable, this system is designed to meet the unique needs of any agency. Online Contact Form »NewWorldInfo@tylertech.com248.269.1000