Douglas County is the seventh-most populous county in the state of Colorado and located between Denver and Colorado Springs. The Douglas County Sheriff's Office provides public safety services to the county's 336,000 residents in an 844-square-mile area.
To do this, the sheriff's office, its four affiliated law enforcement agencies, and 11 fire departments use New World™ public safety software from Tyler Technologies.
Prior to using New World software, the Douglas County Sheriff's Office and its affiliated agencies were using an outdated public safety software system, which was incapable of offering an open database structure, automatic vehicle location (AVL) functionality, mobile field reporting, mobile computer aided dispatch messaging, address geo-verification, and incident-based reporting.
Without these capabilities, sworn officers and civilian employees were required to file multiple copies of the same report, which could lead to inconsistencies and inaccuracies due to human error. In addition, the system used by the Douglas County Sheriff's Office wasn't built to National Incident-Based Reporting System (NIBRS) standards, which helps law enforcement agencies collect and report data on known crimes. The system also had no true mobile computer aided dispatch capabilities, which meant law enforcement officers relied heavily on radio transmissions, calls to the dispatch center, and frequent visits to the sheriff's office.
When officials with the sheriff's office decided they needed a new system, they had the following requirements:
In 2008, the Douglas County Sheriff's Office selected Tyler's New World public safety software to replace its inefficient system. In selecting the fully-integrated, multi-jurisdictional public safety system, the sheriff's office and its affiliated agencies became equipped with the technology necessary to do more for the community and increase officer safety.
The Douglas County Sheriff's Office implemented .NET-based New World computer aided dispatch, records, mobile, field reporting, decision support and corrections software solutions. This provided the following benefits:
The Douglas County Sheriff's Office protects and serves the community by using public safety software to collect and utilize data, report and analyze trends, apprehend suspects and prevent crime.
Industry-leading New World public safety software from Tyler has a proven track record of providing agencies across the country with fully-integrated software designed to help public safety personnel save lives, time and money.
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New World public safety software from Tyler offers fully-integrated and multi-jurisdictional solutions for law enforcement, fire and EMS agencies. Highly configurable, this system is designed to meet the unique needs of any agency.
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