The Greenbelt Police Department is located in Prince George's County, Maryland. It is situated near the Washington, D.C. and Baltimore metro areas. The city has a population of approximately 23,000 and covers an area of 6.5 square miles.
To keep this community safe, the police department uses New World™ public safety software from Tyler Technologies.
Prior to using New World software, the Greenbelt Police Department had no formal computer aided dispatch or records management system. When calls came in to dispatch, all information regarding the location, situation and subjects involved was handwritten and communicated to officers via radio. Officers then wrote the information down in their patrol cars and traveled to the scene. This data collected by paper and pencil was then manually entered into Microsoft® Word™ reports back at the station.
Without an integrated CAD and records system, officers had minimal information in the field, which led to multiple radio interactions with dispatchers and continuous trips to and from the police station. Officers were not able to access premise history or other vital pieces of information when responding to or on the scene of a call. Without easily accessible information in the field, sworn officers and civilian employees with the Greenbelt Police Department:
In 2009, the Greenbelt Police Department selected Tyler's New World public safety software solutions including CAD, records, mobile and field reporting to replace its antiquated process. This decision provided the police department with modern, Windows-based technology to help the department's 53 sworn officers and civilian employees do more while in the office or on the road.
By selecting New World CAD, records, mobile and field reporting solutions, the Greenbelt Police Department now experiences:
The Greenbelt Police Department uses New World public safety software to help keep the community and officers safe with the information sharing, communication and integration capabilities of its software system.
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New World Public Safety software from Tyler Technologies offers fully-integrated and multi-jurisdictional solutions for law enforcement, fire and EMS agencies. Highly configurable, this system is designed to meet the unique needs of any agency.
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