Dana Rasmussen is a senior marketing communications specialist for Tyler Technologies. She began her career working with public safety officials as a reporter covering the police beat. She has written about the work of dispatchers, law enforcement officers, fire fighters and the communities they serve.
With map-based computer aided dispatch (CAD) systems, dispatchers in public safety agencies ensure patrol effectively covers an entire area – not just criminal hotspots. The Greenbelt Police Dept. in Maryland uses this technology to keep their community safe.
Source: Charleston Gazette-MailBy Giuseppe Sabella
A Kanawha County sheriff’s deputy used three letters to describe her dangerous foot pursuit: AVL.
The automatic vehicle locator tracks first responders from more than 50 agencies throughout the county, and it may have saved Cpl. Stephanie Adams’ life.
Metro 911 officials said the upgrade launched in September and has since helped law enforcement, paramedics, firefighters and county residents.
Read the full story …
When public safety agencies have predictive policing capabilities, law enforcement officials use data to predict, prevent, and reduce crime. The Everett Police Department, located in Snohomish County, Washington, used predictive policing capabilities to reduce thefts in the city.
Take a look back at this article to find out how the Kankakee County Sheriff's Office in Illinois, was able to use information sharing and data integration to bring a burglary ring to justice.
When cutbacks in 2015 resulted in a reduction of officers on patrol throughout Kankakee County, the county experienced a rash of burglaries.
For three weeks, burglars ransacked homes in search of guns, jewelry, electronics, cash and anything else of value.
"It got to the point where you were either a victim of the burglaries, neighbors with someone who had been a victim or afraid of becoming a victim," according to Becky Powell, Investigation's Officer Manager for the Kankakee County Sheriff's Office.
This article is part four in a four-part series on fire responses and the roles of firefighters in the US
Part 1 | Part 2 | Part 3 | Part 4
In the world of emergency responses, sometimes radio communication is not enough.
When fire crews in Connelly, NY responded to a house fire where an individual was trapped inside, they experienced what it's like responding to an emergency and wishing for another way to communicate with their units and responding mutual aid companies.
In this particular situation, a neighbor reported the house fire after he was roused from his sleep due to the front windows of his neighbor's home blowing out as a result of the fire's heat. This individual also reported that the man's vehicle was parked in the driveway, which indicated that he was possibly still inside the home as the fire was burning.
"For fire crews, we're always going to work to make sure citizens are kept safe from the dangers of fires and other emergencies," Ulster County's assistant fire chief Robert Rausch who responded to that fire said. "When we responded to this call, which happened in the middle of the night, we knew that the element of danger was increased due to the information that the caller told dispatch, as he was rather certain that an individual was still inside the home."
When fire crews arrived on scene, the front entrance to the home was engulfed in flames. According to Rausch, crews began attacking the fire immediately to control the flame and gain access to the home to begin searching for the resident. Mutual aid was called in to dispatch by the fire chief on the scene requesting more equipment and personnel.
The large response to this house fire required more on-the-scene coordination than a typical fire emergency. To facilitate this coordination, the fire department set up incident command on scene, allowing for better communication regarding all aspects of the response.
Incident command helps manage responders, units, and resources along with planning to manage the effectiveness of what is available for conducting scene operations. It helps response personnel to know who oversees a particular scene.
With this house fire, incident command facilitated multiple crews designated to search and rescue along with those fighting the fire.
"Even with incident command in place, we relied on radio communication to speak with everyone involved in the response," Rausch said. "This was the only way we were able to tell where everyone was located and learn the whereabouts of incoming units."
While crews worked on ventilating the home, and performing search and rescue to locate the individual inside the structure, incident command helped ensure all crew members had as much information as possible to stay safe on the scene.
"Information is vital in any emergency response," Rausch said. "Accessing that vital information is key to keeping first responders and citizens as safe as possible."
Read more: How Firefighters Reduce Risk and Increase Preparedness Using Technology
This article is part three in a four-part series on fire responses and the roles of firefighters in the US.
Part 1 | Part 2 | Part 3 | Part 4
When fire crews respond to an unknown structure fire, they must prepare for the worst.
Unknown structure fires by their very nature present a level of danger for fire crews and the individuals involved in the emergency. While dispatchers gather as much information about the emergency as possible, what they know about the situation depends heavily on their computer aided dispatch (CAD) system's capabilities.
When a dispatcher can access premise history information regarding an address, which can include details of previous incidents at the address and potential hazards onsite, first responders use that data to stay safer on the scene. However, providing these details to fire crews is only possible when dispatchers have a CAD system with those capabilities.
According to former firefighter Dan Stringer who worked for a fire department in Michigan, there was one unknown structure fire that he responded to where access to extra information could have meant the difference between life and death.
The incident Stringer recalled involved a fire happening on a wooded property set back more than a quarter of a mile down a dirt driveway, which had significant ice accumulation due to a winter storm.
"When fire crews respond to an emergency and are unsure of the location, there is always the potential that the apparatus they're using won't make it to the scene due to impassable conditions," Stringer said. "A ladder truck is not going to make it across a one-lane, rural bridge, which can present a problem for responders getting to the scene. Thankfully, in this situation, we were able to get one truck on the scene and pump water to the scene from a fire engine parked at a hydrant location."
The scene in question involved a barn, which was completely engulfed in flames. When fire crews began attacking the fire from inside the structure, they discovered construction equipment and numerous drums of oil, some of which were beginning to boil.
"There was a significant explosion risk that we didn't even know about until we were inside the structure," Stringer said. "If those oil drums had exploded, that fire would have been catastrophic for the crews."
Although the barn was a total loss due to damage, fire crews extinguished the flames and no one was injured.
"Technology has made it possible for fire crews to know so much more when they respond to any emergency, but it's not available in all fire departments," Stringer said. "Instant, real-time information is vital to staying safe on the scene of an emergency."
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This article is part one in a four-part series on fire responses and the roles of firefighters in the US
Part 1 | Part 2 | Part 3 | Part 4
In the United States, a fire emergency is reported on average every 23 seconds.
According to the National Fire Protection Association (NFPA), that statistic encompasses everything from structure, home, outdoor, unclassified, and vehicle fires.
To understand the scope of fire emergencies in the US, it's important to understand the anatomy of a fire department.
According to the NFPA, there are 58,750 fire stations in the US, which consist of the following:
In addition to fighting fires, many of these fire departments also offer specialized services including vehicle extrication, public education, specialized rescue, fire investigation, advanced life support, hazardous material removal, in-house training, and intervention programs.
When a fire emergency is reported to 911, career and volunteer firefighters are alerted by dispatch and quickly respond to the incident. While career and volunteer firefighters are equally responsible for responding to fire, medical, traffic, and other emergencies throughout the country, in some cases volunteers adhere to a different set of guidelines or qualifications.
This difference in guidelines could mean these individuals can only respond with senior-level or career firefighters, however, they are instrumental in a fire response.
To find out more about the role of firefighters in the US, subscribe to The Call and follow our series on fire responses and firefighters over the coming weeks.
Take a look back at this article to find out how the Oxnard Police Dept. in California was able to reduce the number of gang shootings in the city through the use of intelligence-led policing techniques.
With intelligence led policing, the Oxnard Police Dept. in California is reducing the number of gang shootings in the city.
Located in the Greater Los Angeles area, and with a population of about 207,000 residents, the Oxnard Police Department (PD) continually seeks ways of effectively addressing gang violence.
To combat this problem, the Oxnard PD uses information-driven policing techniques to help address gang activities, especially when there is a connection with violent crime.
In the spring of 2017, dozens of burglaries were reported in the city of Clovis.
Located in California’s Central Valley, Clovis averages approximately 1,000 burglaries per year. However, the city shares a border with the city of Fresno, which has the second-highest property crime rate in the county.
According to Sgt. James Munro of the Clovis Police Dept., law enforcement officers worked with crime analysts to determine a pattern among the burglaries. To do this, data was taken from the Clovis PD’s law enforcement records management system.
This data showed when and where individuals reported their vehicles were broken into along with what was stolen, which included wallets, purses, and valuables.
This information was gathered by victims' reports, security camera footage, time of day, and location of the burglaries. Individuals also reported the type of vehicle used to flee the scene, although none could get a read on the license plate number.
With all of this information, crime analysts with the Clovis PD were able to connect cases and identify a pattern.
"Our crime analysts were able to use this information generated from our records system, which helped us connect all of the open burglary cases," Munro said. "When you're able to connect cases not only can you potentially identify a suspect, but you can also start developing a crime pattern,".
By connecting cases and examining data within the police department's records system, a suspect was identified and his description was shared with officers.
The suspect was apprehended during a routine traffic stop when the patrol officer noticed he fit the description of the burglary suspect and had stolen property in his vehicle. The Clovis PD closed more than 40 open burglary cases as a result of arresting the individual.
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