In the world of public safety, dispatchers play a pivotal role in emergency responses. Severe weather, fire emergencies, and criminal acts all require first responders to get on the scene as quickly and safely as possible. To get them there, dispatchers need computer aided dispatch (CAD) tools.
Explore these feature stories to read about how agencies from across the United States help create safer communities when responding to calls for service.
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In the spring of 2017, dozens of burglaries were reported in the city of Clovis.
Located in California’s Central Valley, Clovis averages approximately 1,000 burglaries per year. However, the city shares a border with the city of Fresno, which has the second-highest property crime rate in the county.
According to Sgt. James Munro of the Clovis Police Dept., law enforcement officers worked with crime analysts to determine a pattern among the burglaries. To do this, data was taken from the Clovis PD’s law enforcement records management system.
This data showed when and where individuals reported their vehicles were broken into along with what was stolen, which included wallets, purses, and valuables.
This information was gathered by victims' reports, security camera footage, time of day, and location of the burglaries. Individuals also reported the type of vehicle used to flee the scene, although none could get a read on the license plate number.
With all of this information, crime analysts with the Clovis PD were able to connect cases and identify a pattern.
"Our crime analysts were able to use this information generated from our records system, which helped us connect all of the open burglary cases," Munro said. "When you're able to connect cases not only can you potentially identify a suspect, but you can also start developing a crime pattern,".
By connecting cases and examining data within the police department's records system, a suspect was identified and his description was shared with officers.
The suspect was apprehended during a routine traffic stop when the patrol officer noticed he fit the description of the burglary suspect and had stolen property in his vehicle. The Clovis PD closed more than 40 open burglary cases as a result of arresting the individual.
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