This article is part four of a four-part series on intelligence and reporting tools Part one | Part two | Part three | Part four
When it comes to big data in public safety, getting to the big picture is important.
At public safety agencies across the country, command staff need to be able to identify and digest information about their communities quickly. That means they need to have the ability to analyze the vast amounts of data collected and stored within their public safety software systems. With the right intelligence and reporting tools, dashboard functionality helps make this happen.
Dashboards provide a high-level overview into crime trends and help easily identify large spikes in crimes or patterns. This data helps command staff to gather the necessary information to take action so they are better able to predict, prevent and reduce crimes.
When intelligence and reporting tools offer dashboards, it helps public safety personnel who aren't as familiar with law enforcement records management software to look at the same information to view instant updates regarding trends or crimes happening at that moment.
This functionality is especially beneficial when command staff have a specific question that needs answered. For instance, if command staff needs to know if burglaries have increased in a specific area, dashboards provide the answer. This actionable intelligence helps command staff to reallocate resources if necessary to increase patrol and reduce crime, which leads to safer communities.
This article is part three of a four-part series on intelligence and reporting tools Part one | Part two | Part three
Data analysis plays an important role for public safety agencies as it can be used to help predict, reduce and prevent crimes. However, this is only possible when agencies possess the tools necessary to extract data from their public safety software system.
For example, if an agency needs to know how many tickets were issued in a specific week, a standard data analysis tool can generate a report with that information. This type of interaction is transactional in that it provides users with what they asked for, but it does not offer anything additional.
To obtain additional information, public safety agencies need to use an intelligence and analytical tool that can do more with the data.
A robust intelligence and analytical tool is going to look at tickets issued and instantly break them down by time of day, day of the week, the frequency in which tickets were issued, what locations in a jurisdiction received tickets, and the percentage of increase for each of those issues. This same tool will display this information in Microsoft Excel pivot tables so it is easily digestible by users.
With Excel pivot tables, users can extract any information they request, so long as it exists in the system. Information is then generated in real-time and creates a report in less than 30 seconds. Without this tool, the same process could take hours.
Having this capability to use actionable intelligence stored in a public safety agency's own system provides users with the ability to generate a plan of action to predict, reduce and prevent crime.
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