Dispatchers Coordinate Response During Toxic Gas Leak

When toxic gasses leaked from a food supply company, dispatchers knew first responders needed to be on the scene as quickly as possible.

From the moment the call for service came in, a chain of actions involving public safety personnel began.

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Dispatchers and First Responders Protect Community During Tornado

Dispatchers deal with life and death situations every day on the job. They're used to the pressure that comes with an intense call for service and being relied on to send the appropriate response to an emergency. That's why it takes quite a bit to get a dispatcher to refer to one particular day as worse than any of the others.

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First Responders Race to Locate Missing Child

A missing child is one of the most critical calls for service first responders ever respond to.

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Dispatchers become critical component of rescue efforts during Hurricane Harvey

On a typical day in the neighboring communities of Nederland, Port Neches, and Groves, Texas, three dispatch operators are responsible for answering and routing all 911 calls in the area – around 60 to 70 calls each day.

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Catching Up with The Call

When a fire broke out at an Oregon high school, dispatchers relied on response plan capabilities built into their CAD system to get help on the scene as quickly as possible. Take a look back at this article to find out how response plans help dispatchers send the best response possible

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