Every year we look forward to Connect and the meaningful learning and networking opportunities it provides, and while we will miss seeing everyone in Orlando, the health and safety of our clients, employees, and partners are our highest priority. We thank you for your understanding during this time of uncertainty and hope to see you in person next year in San Antonio, Texas.
We are exploring ways to offer portions of the conference virtually; we will let you know once any details are finalized. In the meantime, we encourage you to connect with each other via Tyler Community, our online client support and engagement platform.
Here are a few important, immediate details we want you to know:
- Full registration refunds will be given. Full registration refunds, including guest passes purchased for the event at Disney's Animal Kingdom, will be issued to the original form of payment. For example, if you paid by check, you will be issued a refund check.
- All hotel reservations made through Tyler’s hotel reservation system will be automatically canceled. If you do not wish to cancel your trip, you will need to contact the hotel directly and make new reservations.
- If you booked your room outside of Tyler’s hotel reservation system, you need to contact the hotel directly to cancel your hotel reservations.
Please see FAQs below for additional details.
Again, we appreciate your continued patience as we all navigate this unprecedented situation together, and we extend our sincerest sympathies to all who have been affected.
If you have any questions or need specific assistance, please do not hesitate to reach out to our events team at firstname.lastname@example.org.