• Connect 2019 | Dallas, TX | April 7-10, 2019

Questions

Questions About Connect

  • When can I download the Connect Mobile App?

    A couple of weeks prior to Connect, you will receive information on how to download our mobile app. We strongly encourage you to check it out. It contains access to class documents, instructor bios, attendee lists, maps, and more! The app allows you to view all necessary information before the conference and to make note of any questions you have.

  • When and where is the conference?

    The 2019 Tyler Connect Conference will be held April 7-10, 2019 (Sunday-Wednesday) at the Kay Bailey Hutchison Convention Center in Dallas, Texas. Classes will be held at the Convention Center as well as the nearby Omni Dallas.

  • Who should attend?

    This conference is for anyone who is a current Tyler Technologies client*. Conference attendance is an investment your organization makes to maximize the use of purchased products for increased efficiency, insight, and problem solving.

    *Note Tyler SIS user classes are only applicable to users from the following states:
    Arizona
    Connecticut
    Georgia
    Indiana
    Maine
    Massachusetts
    New Hampshire
    Oklahoma
    Pennsylvania
    Texas
    Virginia
    Manitoba, Canada

  • What are the registration rates and deadlines?

    Full early registration: $950 (ends Feb. 11, 2019)
    Full standard registration: $1,200 (begins Feb. 12, 2019)
    Daily registration: $550

  • How can I pay for the conference?

    You can pay with a credit card (Visa or MasterCard), check, or purchase order. Credit card payments are suggested as they are the fastest and require less processing. Payment type can be selected during the registration process. If you select purchase order, we will invoice you.

    Send payments to:
    Tyler Technologies, Inc.
    Tyler Connect 2019
    P.O. Box 203556
    Dallas, TX 75320-3556

  • What is the cancellation policy?

    All cancellations must be received via email at tyler.events@tylertech.com.
    Cancellations received before March 24 will be refunded, less a $100 processing fee.
    Cancellations received after March 24 will be refunded, less a $500 processing fee.

  • Can I send a substitute if I am unable to attend?

    Yes. Substitutions for a registered attendee may be made by another employee from your organization by notifying Tyler at tyler.events@tylertech.com.

  • What meals are included?

    Tyler will provide a lunch both Monday and Tuesday (not Wednesday).

    Attendees are responsible for breakfast on their own.

    Light appetizers and cocktails will be served at Monday evening's happy hour. At the Tuesday evening product events, dinner and cocktails will be served.

    No meals will be provided on Sunday.

  • Where will my classes be held?

    Remember to download the Connect app for full class details and maps. Locations at a glance (exceptions may apply):

    CaseloadPROOmni Dallas
    EagleKay Bailey Hutchison Convention Center
    EdenKay Bailey Hutchison Convention Center
    EnerGovKay Bailey Hutchison Convention Center
    iasWorldKay Bailey Hutchison Convention Center
    Incode ERPKay Bailey Hutchison Convention Center
    Incode courtOmni Dallas
    Incode public safetyOmni Dallas
    Infinite VisionsKay Bailey Hutchison Convention Center
    MunisKay Bailey Hutchison Convention Center
    New World ERPKay Bailey Hutchison Convention Center
    New World public safetyOmni Dallas
    OdysseyOmni Dallas
    OrionKay Bailey Hutchison Convention Center
    SocrataOmni Dallas
    Student TransportationKay Bailey Hutchison Convention Center
    Tyler SISKay Bailey Hutchison Convention Center
    Tyler-wideKay Bailey Hutchison Convention Center
  • What hotels are closest to where my classes will be held?

  • How do I make hotel reservations?

    Once you register for the conference, book your hotel reservation online using the link provided at the end of the registration process. Only attendees with confirmed registrations can book rooms in our discounted group block. Please do not call the hotel. Since this is a group room block, the reservations desk will not be able to assist you. If you have questions about your reservation, please contact us at tyler.events@tylertech.com.

  • How do I book extra nights at the hotel?

    Additional nights are limited and available on a first-come, first-served basis at our negotiated group rates, which vary by property.

  • Can my spouse or guest attend?

    During the registration process you can purchase a guest ticket to Tuesday night's product event for $75. Guests are NOT eligible to participate in any conference sessions or included meals.

  • What airport should I fly into?

    Dallas Love Field (DAL) is 7 miles from and an approximately 15-minute drive to the Kay Bailey Hutchison Convention Center.

    Dallas Fort Worth International Airport (DFW) is 19 miles from and an approximately 25-minute drive to the Kay Bailey Hutchison Convention Center.

  • What should I wear?

    Conference attire is business casual. Meeting room temperatures may vary significantly, so dress (and layer) accordingly. We recommend bringing a light sweater or jacket. The evening events are casual.

  • What will the weather be like?

    The average April temperatures for Dallas range from lows in the 50s to highs in the 70s. See weather information.

  • What do I do upon arrival?

    When you arrive, please make your way to the check-in and information kiosks located at the Kay Bailey Hutchison Convention Center, Level 2, Lobby C.  Here, you can pick up your attendee badge and Tyler folio.

    Registration Hours:
    Sunday, April 7, 1:00 p.m.-7:00 p.m.
    Monday, April 8, 6:30 a.m.-5:30 p.m.
    Tuesday, April 9, 7:00 a.m.-5:30 p.m.
    Wednesday, April 10, 7:30 a.m.-11:30 a.m.

  • What can I find at the Tyler store?

    An assortment of various Tyler-branded merchandise will be available for purchase at the Tyler store located at the Kay Bailey Hutchison Convention Center on  Level 2, Lobby D. If you ordered a Tyler Connect T-shirt during registration, you can pick it up at the store.

  • Will commemorative T-shirts be available?

    Yes, you can pre-order them online for $16.99 and pick them up at the Tyler store. There will be limited quantities available at the Tyler store during Connect.

  • Will I receive continuing education credits?

    Many of the classes offered at Connect qualify for continuing education. Information is available in our class catalog.

  • Will there be networking opportunities?

    Yes! This year at Connect, clients using the same products will have classes in the same area, eat meals together, and be together at product-specific networking events.

  • What is Dallas known for?

    Dallas Fun Facts:

    • The frozen margarita machine was invented in Dallas
    • The 52 foot 'Big Tex' statue that greets visitors at the annual State Fair of Texas is the tallest cowboy in Texas.
    • The Dallas Arts District is the largest urban arts district in the United States.
    • The first convenience store, 7-eleven, got its start in Dallas and the corporation is headquartered there today.
    • With the roof enclosed, the entire Statue of Liberty could fit into the Cowboys Stadium.
  • Where can I learn more about Dallas?

    As the ninth-largest city and part of the fourth-largest metropolitan area in the nation, Dallas covers approximately 343 square miles and has a population of 1,241,162. The ultra-modern and sophisticated city attracts worldwide travelers, making the area the No. 1 visitor and leisure destination in Texas.

    Helpful Dallas information for Connect attendees
    Area restaurant guide