Updated November 12, 2020, 12:30 p.m. CT
On September 23, 2020, Tyler Technologies experienced a security incident involving unauthorized access to our internal phone and information technology systems by an unknown third party. We treated this matter with the highest priority and enlisted independent IT experts to assist with our containment, remediation, and investigatory efforts. We implemented targeted monitoring to supplement the monitoring systems we already had in place and have been securely restoring affected equipment. We also notified law enforcement, and we have been actively cooperating with them.
Support for Tyler Clients
Tyler clients can log support incidents using the link to the online support portal on this page. If you need assistance specifically with a password reset, you can contact us through that support portal or email us at firstname.lastname@example.org.
If your organization has concerns related to security and your Tyler systems, please notify us immediately at email@example.com.