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Health and Safety Precautions

We are following the guidance of local health officials and the CDC with regard to employees traveling and working remotely. Some details to note:

Remote Workforce and Business Continuity

  • All Tyler team members who are able to work from home are being strongly encouraged to do so, effective March 16, 2020.
  • Moving to a remote work environment will reduce the number of team members in our offices to those needed for essential on-site services and will create “social distancing” as directed by the Centers for Disease Control (CDC)
  • Appropriate management oversight is in place to ensure continuity of business operations and client service by equipping employees with resources necessary to continue uninterrupted in a remote work environment.

Business Travel

  • For client project travel, Tyler employees will confirm our clients’ preferences for vendor visits and activities and will work on alternatives to travel, including web and video conferencing, phone calls, and other options.
  • Employees who travel to locations with CDC travel warnings in place are asked to report their travel to company managers and HR, and to self-quarantine if recommended by local health officials.
  • Employees who are sick or suspect they may have been exposed are not permitted to travel.

Cleaning Procedures

At the present time, all Tyler offices are open while reinforcing work-from-home policies for the majority of Tyler employees. We are giving increased attention to cleaning, disinfecting, and sanitizing our workspaces. These measures include:

  • Multiple daytime and nighttime janitors disinfecting all restrooms, breakrooms, door handles, and common area surfaces in Tyler office buildings multiple times each workday.
  • Hand sanitizer dispensers for team members placed in breakrooms, cafeterias, restrooms, and fitness centers.
  • Individual hand sanitizers and surface wipes offered to team members

Employee Health and Safety

We are in regular communications with Tyler team members on current health and safety recommendations related to coronavirus. Health and safety measures include:

  • Reminders on proper prevention of spreading germs and illness
  • Regular employee communications on symptoms to watch for, what do to in case of suspected illness, when to stay home from work, availability of benefits such as virtual doctor’s office visits, and availability of free flu vaccines
  • Updates on current CDC travel recommendations

CANCELED – Tyler Connect 2020 User Conference (April 26-29 in Orlando, Florida)

We regret to announce that Tyler Connect 2020 has been canceled. This decision was made in accordance with guidance issued by the CDC.

Registered attendees will receive additional details on refund and cancelation procedures via email. Please visit the Connect website for more information. We look forward to next year’s event in San Antonio, Texas.

Media Statement

The following media statement is approved for use and can be attributed to Tyler Technologies:

The health, safety and well-being of our employees, clients, and the communities they serve is our top priority during the current COVID-19 outbreak.

At the present time, all Tyler offices are conducting business, reinforcing work-from-home policies for the majority of Tyler employees. For employees who are working remotely as a result of the outbreak, we have processes in place to ensure our team members can remain responsive to client needs.

We continue to monitor this issue, follow the guidance of health officials and the CDC, and take appropriate health, safety, and prevention measures in the face of this global challenge. Our thoughts are with all those impacted by the coronavirus.
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Contact Information

Media Contact

Tyler Technologies Media Team
Media.team@tylertech.com
Media Room