Office: Plano, Texas

Years with Tyler: 20

Current Position: Vice President of Sales, Courts & Justice Solutions

Public Sector Experience:
Jeff’s public sector experience includes six years as a law enforcement officer. He also served as a county project manager.

What experience did you have with Tyler products as a user?
“I coordinated the original installation of Tyler’s software on behalf of my county. I was the point of contract for Tyler’s project team and was impressed with the quality of their people, and their personal interest in making our project successful.”

How did you make the transition to Tyler?
“After I left the county, I came to Tyler initially as a support and implementation specialist. I transitioned into project management and then software development, where I formed the team that built Odyssey.”

How does your public sector experience benefit Tyler’s clients?
“Our clients appreciate interactions where they can relate to the Tyler team as colleagues rather than consultants or vendors. I understand what it’s like within local government to champion, lead and coordinate a massive technology project. Our clients have entrusted Tyler with highly visible and mission-critical projects, and in some cases, have put their careers on the line. I’ve had many clients and prospects comment that we seem to know their business as well as we know our solutions. That’s an incredibly powerful combination, and I think it gives clients great confidence when they know that ‘Tyler gets it.’”