Managing Millions of Disability Claims Submissions to Process Payments Faster

Individuals with disabilities want to live as independently as they can. Getting benefit payments into their hands is the single best way benefits programs and entitlement programs can help make the lives of deserving claimants less challenging. The disability benefits software solution streamlines this process.
  • Facilitate evidence collection

  • Optimize decisions based on all available information

  • Reduce overall case processing time

  • Ensure clean claims adjudication

  • Increase customer satisfaction

Automate All Aspects of Disability Case Management

Disability benefits and entitlement program administrators must grapple with unmanageable backlogs, wait times, and reopened, refiled, and reconsidered cases. Automating the end-to-end claims management process helps ensure cases are adjudicated right the first time.

  • Time-saving features reduce the strain on administrative staff, including case intake, evidence collection, consultative exams, disability determination, quality control, and case closure.
  • The solution tracks cases from receipt through adjudication to disposition, ensuring claims are processed quickly and cleanly.
  • Authorized users can view all recorded activity, which increases transparency, ensures accuracy, and assists with program-wide reporting.

Ready-to-Use COTS Software

Tyler offers the only available commercial-off-the-shelf product capable of fully satisfying SSA’s disability case processing requirements and satisfying each DDS location’s unique needs. Eighty-seven percent of disability determination agencies in the United States use Tyler’s Disability Case Manager software to process disability claims, including the nation’s fourth largest federally funded entitlement program.

  • With configurable workflow, business rules, security models, and system management processes, Disability Case Manager represents the next generation of disability case processing.
  • Pre-built interfaces with the Social Security Administration (SSA) and other state organizations ensure compliance with their data transmission requirements.
  • The platform contains configurable components such as business rule processing, data models, security models, and system management preferences.

Want more information?

Download the disability benefits management data sheet to learn more.

Download

Have questions?

Contact us today. We are here to answer your questions and help you find the right solution.

Ask a Question
spacer module is 25px
Explore Other Disability & Benefits Offerings

Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities