Civic Services | Public Administration

The Power of Connections

Integrations for Mid- to Large-size Organizations

Solutions for Your Agency and Citizens

We help government services create safer, stronger, and more vibrant communities. Tyler’s civic services solutions allow you to work with citizens efficiently and effectively, enabling your agency and community to thrive.

We create smart government operations like enabling new businesses to safely build, open their doors, and stay in compliance. Our mobile solutions bring automation to the field, allowing your employees to perform their jobs more proficiently and successfully.

Our civic services solutions are designed for your public sector agency and the citizens you serve. Government operations can rely on our business management and community development solutions, permitting software, enforcement, inspections, business licensing, compliance, maintenance and work orders, 311 requests, utility billing, and parks and recreation management suites.

Business Management

Automate the administration of licensing and regulatory review, approval, issuance, renewal, revenue and tax collection, investigation, and annual operating compliances or enforcement processes. Improve your organizational operations by coalescing all regulatory aspects of your business and making it easy for your citizens to engage online 24/7.

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Community Development

Manage comprehensive permitting, regulations, reviews and approvals, inspections, and enforcement activities. You can extend services for electronic plan review and permitting to your constituents online.

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Environmental Health

Touchpoint simplicity for managing environmental health and safety inspections and compliance

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Correspondence Management

Organizations serving broad communities need to empower teams to efficiently respond to incoming communications — so nothing falls through the cracks. Tyler's Correspondence Management software solution manages the receipt of letters, email, and bulk mail; assigns correspondence to staff members and tracks responses; and maintains a detailed schedule of events. In federal settings, it supports constituent issue correspondence and oversight recommendations.

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Enterprise Asset Management

Enterprise Asset Management is an enterprise solution designed to help your public sector organization achieve tactical, short-term goals through Asset Maintenance and strategic, long-term goals with Asset Performance. Together, these applications connect to financial, permitting, and customer-based data throughout your organization to help quantify your assets’ value.

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Parks & Recreation

Parks & Recreation centralizes class registrations, facility rentals, coordinating instructors and volunteers, and managing equipment. Get a 360-degree view of all department activities and events and manage the full spectrum of community programs with limited staff and funding.

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Fire Prevention

Fire Prevention Mobile simplifies the inspection process for firefighters by eliminating paper and allowing for the digital collection and storage of data. Fire Prevention Mobile prompts the user during the inspection with custom checklists, onboard published and custom code sets, simple inspection scheduling, and more.

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Tyler Knows Civic Services

Years of Experience

Tyler has been exclusively serving the public sector for more than 30 years.

A Preferred Vendor

More than 1,900 clients trust Tyler’s various utility billing solutions for their billing, scheduling, and reporting processes.

Trusted Provider

More than 500 cities and counties in the U.S. and Canada trust Enterprise Permitting & Licensing for their civic services software needs.

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Public Administration

Public administration is the important behind-the-scenes work happening in local governments, helping to leverage resources to deliver the services that build and maintain safe, livable, and thriving communities. Tyler’s solutions work across departments, connecting the dots to provide efficient workflow, data-sharing, and transparency.

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Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities

Solutions for Your Agency and Citizens

Business Management

Community Development

Environmental Health

Correspondence Management

Enterprise Asset Management

Parks & Recreation

Fire Prevention

Tyler Knows Civic Services

[The civic services solution is] presenting us with a lot of opportunities to change and be more efficient in our work. As stewards of taxpayer dollars, we’re committed to good government, making good decisions, and being as efficient as possible.

Public Administration

Painting the vision of fully connected communities.