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We’re in This Together

We are committed to ensuring our clients, partners, and staff are equipped to overcome and adapt to the many short- and long-term challenges we face with the novel coronavirus (COVID-19). We’ve compiled this list of resources and services for our clients and the greater community, so you can take immediate action to navigate the impact of this pandemic.

Virtual Client Services

Our client services are continuing in a virtual setting to adhere to social distancing recommendations. 

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Helpful On-Demand Webinars

Tools for Tyler Clients

Civic Engagement

Better inform your community of evolving situations all while continuing your daily operations during this time of limited in-person interactions by using tools that can deliver timely, relevant information.

Explore MyCivic

Community Development

To ensure your local government is well-equipped to engage citizens and conduct business through the challenges of social distancing, we want to make you aware of online services and resources available to support your staff and communities.

Explore EnerGov

Configurable Case Management

The way government agencies handle cases and deliver services must evolve rapidly as COVID-19 conditions change. Whether you provide human capital, justice and law enforcement, regulatory enforcement and licensing, or health, human services, and benefits, we have continuously configurable solutions to help you serve your community. Tyler has continuously configurable solutions to help you serve your community.

Explore Entellitrak

Courts & Justice

With COVID-19 changing the way people interact with the courts and justice system, we understand that providing citizens with access to justice is still your biggest priority. Since justice must still be served, even during this time of crisis and with the challenges of social distancing, we have resources available to support you in conducting court business and carrying out the justice process.

Explore Courts & Justice

Data & Insights

As government leaders work tirelessly to serve their communities during this unprecedented time, facts are critical for curating thoughtful responses on the municipal, state, and federal levels, as well as the front lines of the COVID-19 pandemic. Our easy-to-use Socrata data platform is purpose-built for government, so it’s curated specifically to your needs as a government leader.

Explore Socrata

Financial and Business Operations

Your responsibility to your community and its business partners continues despite potential office closures, limited hours, and reduced essential staff. These resources will enable business continuity and allow you to continuously deliver relevant and timely information to your community members over the coming months, from wherever your work takes you.

Explore Incode for Small to Mid-Size Communities

Explore Munis for Mid-Size to Large Communities

Public Safety

Public safety agencies are on the front lines of the nation’s COVID-19 response. Knowing this, all of us at Tyler Technologies want our clients to know we are here for them as we get through this together.

Explore Public Safety

Student Transportation

The stories we are hearing from across the country during this time of national crisis show what we have always known: our K-12 transportation professionals will do whatever it takes to provide students with education, nutrition, and access to supplies.

Explore Versatrans and Traversa

COVID-19 Resources

Work From Home Cybersecurity

Top tips to mitigate risk and protect your networks while working from home.

Read More

Creative Ways to Navigate Disruption

Continue service, ease staff burden, and meet community needs during a crisis.

Read More

Moving Beyond Challenges, Together

Tyler’s Chief Strategy Officer Jeff Puckett discusses how to navigate disruption and prepare for what comes next.

Read More

Cities Are Essential

Investing in cities is vital for our communities’ health and nation’s recovery.

Read More

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Client Successes

Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities