ERP Pro 10 Utility Billing: Account Manager Administration Virtual Learning Lab

This course teaches learners how to set up administrative codes that are either required for the setup of a customer's utility account or Account Manager, or that pertain to a customer’s utility account or Account Manager. (Donation codes, fee codes, read group codes, etc.) After completing this course, the learner is able to set up the codes appropriate for their site's needs. These codes are stored on the customer's utility account and are used for a variety of purposes - from designating the billing cycle in which they belong to setting the account up to allow donations. Content covers ERP Pro 10, powered by Incode 10. Not included in Tyler U subscription. Prices increased as of Jan 2023.

CPE Credit Information

1 CPE credit Continuing professional education (CPE) is required for CPAs to maintain their professional competence and provide quality professional services. Tyler Technologies is a CPE program sponsor and is proud to offer CPE credits for qualifying virtual learning labs. Visit the CPE link for more information on earning CPE credits through virtual learning labs.

Additional Information

Registration Deadline: 02/10/2023 03:30 PM Cancellation Policy: Cancellations/substitutions are allowed without penalty up to 3 business days before a scheduled class. If the registrant is unable to attend their scheduled session, another registered Tyler U user may attend in original registrant’s place. If insufficient notice is provided to Tyler or a registrant fails to attend, no refund will be extended. Only users registered for the session via Tyler U will be admitted.


Late Policy: Neither CPE (if applicable) nor Tyler U credit will be awarded to participants who arrive more than 10 minutes after the start time of the session. The instructor will not review course information that was already discussed/covered. Session will be invoiced to client.