Virtual ERP Upgrade Bootcamp

If you’re wondering if you’ve got what it takes to successfully manage an upgrade from Version 11.3 or 2019.1 to the latest General Availability release, you’re a good candidate for our Upgrade Boot Camp!

  • Learn how to manage a successful upgrade project
  • 5 consecutive days of webinar training (M-F)
  • 60 to 90 minutes / AM and PM presentations
  • Interactive participation
  • Free to all active customers

Agenda

MON. 6/27 - Day 1 - Session 1A: 11:00 AM ET (10:00 AM CT, 8:00 AM PT)
REGISTER >> Why Upgrading to General Availability​ Release is Important

View the Presentation PDF

  • Upgrading = using latest features!​
  • On-premises vs. Software as a Service (SaaS)​
  • Why Quarterly Releases are better for your staff​
  • New features​
    • Hub (replaces Dashboard)​
    • Deploy (replaces MIU)​
    • Tyler Identity (enhanced authentication)​

MON. 6/27 - Day 1 - Session 1B: 4:00 PM ET (3:00 PM CT, 1:00PM PT)
REGISTER >> High Level Overview of Key Decisions and How They Will Impact your Project Plan​

View the Presentation PDF

  • On-premises vs. Software as a Service (SaaS)​
  • Self-directed vs. PACE Upgrade Assistance Program​
  • New technology and integration changes​
  • ExecuTime > if you are on v2018.x​
  • Cashiering > Payment Vendors​
  • Integrations > Tyler and 3rd-party

TUE. 6/28 - Day 2: 11:00AM (10:00 AM CT, 8:00 AM PT) and 4:00PM ET (3:00 PM CT, 1:00PM PT)
(repeat sessions)
REGISTER >> Planning Your Upgrade & Preparing for Testing of New Release

View the Presentation PDF

  • Project Plan, Onsite Project Manager, Executive Sponsor​
  • Self-directed project vs. PACE (Upgrade Assistance Program)​
  • Hardware and infrastructure considerations​
  • How to schedule a viable Go-live date​
  • Managing your key stakeholders​
  • Data Integrity Assistant (DIA) is your friend!​
  • Preparing for testing of new release

WED. 6/29 - Day 3: 11:00AM (10:00 AM CT, 8:00 AM PT) and 4:00PM ET (3:00 PM CT, 1:00PM PT)
(repeat sessions)
REGISTER >> Testing the New Release

View the Presentation PDF

  • The importance of testing and keeping to your timeline​
  • Upgrade checklists​
  • Working with ERP (Munis) Support when issues arise​
  • Effective communication with the Deployment Team

THU. 6/30 - Day 4: 11:00AM (10:00 AM CT, 8:00 AM PT) and 4:00PM ET (3:00 PM CT, 1:00PM PT)
(repeat sessions)
REGISTER >> Preparing for Install to Production​ & Post Go-live Considerations

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  • Prepare for install to your Production environment​
  • Post Go-live > Immediate considerations​
  • Post Go-live > Other Considerations​
  • Learning from your upgrade experience​
  • Preparing for your next upgrade

FRI. 7/1 - Day 5: 11:00AM (10:00 AM CT, 8:00 AM PT) and 4:00PM ET (3:00 PM CT, 1:00PM PT)
(repeat sessions)
REGISTER >> Recap of the Week​ + Q&A

View the Presentation PDF

  • Recap of the past four days
  • Extended Q&A time to address your questions

Additional Information

Frequently Asked Questions

 

Complaint Resolution Policy

For more information regarding administrative policies, such as complaints and cancellations, Please contact: Munis State User Group Information munisstateusergroup@tylertech.com