Success Story
A Modern, Secure, and User-Friendly Recording Experience
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Secure, Online Access for Your Constituents

By providing the public with secure, online access to your county’s land records, you’ll increase transparency and enable constituents to search, download, retrieve, and even purchase documents themselves.

  • Save staff time processing requests

  • Enjoy shorter lines and fewer phone calls

  • Modernize your operations

  • Become more accessible to constituents

  • Control what data is accessible

  • Offer electronic certified copies of documents

Empower Your Constituents

Provide your constituents with an online gateway to access land and official records in your jurisdiction.

  • Access records 24/7
  • Use advanced search functions
  • Bridge communication gaps with multiple available language options
  • Supply instruction boxes to help users fill out electronic forms
  • Order and pay for documents online

Free Up Your Staff to Do More

Empowering your constituents to do their own research frees up your staff to do more and focus on more critical issues.

  • Encounter fewer interruptions from constituent inquiries
  • Reduce the number of phone calls
  • Experience shorter lines in the office
  • Better serve the needs of all constituents

Stay in Control

Limit access to the data your constituents can view and the environment in which they can view it.

  • Allow constituents to view records online or at an in-office kiosk
  • Control the look and feel of your Records Public Access pages
  • Restrict the ability to view specific types of data

Offer Electronic Certifications

Use the software’s electronic certification capabilities to simplify and expedite the process for constituents to obtain certified copies of documents

  • The process for fulfilling these orders online is fully automated, and no staff involvement is required.
  • eCertified copies are cryptographically locked and secure, and verifiable online for added security.
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Offering a Secure, Modern Experience to Constituents

Janelle Horne, recorder-clerk of the El Dorado Recorder-Clerk’s Office, discusses how Tyler's Enterprise Records Management and Records Public Access have streamlined every service they offer and transformed the experience for their constituents.

Want more information?

Download the Records Public Access overview brochure to learn more.

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Have questions?

Contact us today. We are here to answer your questions and help you find the right solution.

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Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities