Case Study: Oxnard Police Dept., CA
The city of Oxnard is a community on the coast of California. It’s the 19th most populous city in the state and is located in close proximity to Ventura and Los Angeles. Oxnard has a population of approximately 205,000 in a 39 square-milearea. To keep this population safe, the Oxnard Police Department uses Enterprise Public Safety, Enterprise CAD, Enterprise Law Enforcement Records, Enterprise Law Enforcement Mobile, and Enterprise Law Enforcement Field Mobile solutions.
Challenge
Prior to using Tyler solutions, the Oxnard P.D. was using an antiquated, unsupported public safety software system incapable of meeting their needs due to the following deficiencies:
- Inability to refresh data in a timely manner
- Digital maps and mobile capabilities did not work in patrol units
- Zero connectivity between the police department, county offices, and agencies meant vital information was unavailable
- Response times were impacted negatively
Because support of this antiquated system was also decaying, officials with the Oxnard P.D. were nervous whether the system would be able to keep up with current and future needs. The agency decided that to better serve the community, they needed a public safety software system capable of meeting the needs of the department.
Solution
The Oxnard P.D. selected Tyler’s Enterprise CAD, Enterprise Law Enforcement Records, Enterprise Law Enforcement Mobile, and Enterprise Law Enforcement Field Mobile solutions to meet the needs of the department and its consitituents.
These reporting capabilities were unheard of for our agency prior to using this system from Tyler Technologies.
Raja Bamrungpong
IT Manager, Oxnard P.D.
The Results
Through implementing Enterprise Public Safety solutions, the Oxnard P.D. now experiences the following benefits:
- Mission-critical data is integrated with systems throughout Oxnard and Ventura County
- Efficiency increased among sworn officers and civilian employees as access to data is free-flowing and fully integrated
- With field reporting capabilities, officers send data to management while on the road; thereby reducing trips to and from the police station and increasing police presence in the community
- Mobile capabilities in patrol cars help officers make use of information in the field to serve warrants and positively identify suspects without making calls to dispatch
- Mapping capabilities are more robust and synchronize without taking CAD offline
- Updates happen in real time, so dispatchers can route first responders to the call for service knowing all streets, developments, and structures in a community are accounted for on digital maps
- Data analysis capabilities provide command staff with an overview of statistical information detailing crimes occurring, arrests made, and citations issued in Oxnard
- Command staff utilizes this information to create strategic and tactical deployment of resources
- Reports contain the most accurate information available from the past 24 hours, including crime type, location, time, and circumstance
- Daily reports list all arrests and bookings into the county jail