Time and Cost Savings With eProcurement

Organization Profile

  • Client name: Irving Independent School District, Texas
  • Number of employees: 4,423+
  • Number of students: 33,785
  • A Tyler client since: 2005
  • Website: www.irvingisd.net


Irving Independent School District, Texas, was searching for a better method to streamline the entry of requisitions and distribution of purchase orders from requisitions. Across the district, numerous hours were spent by campus and department secretaries obtaining quotes for requisitions. Secretaries had to enter each item as a separate line, and then attach the quote in Tyler Content Manager™ (TCM). Once the approval process of the requisition was completed, it was then up to the secretary to send the purchase order to the vendor.

Irving ISD employs more than 100 secretaries who are required to enter all the proper information to comply with the specific purchasing guidelines. The district was searching for a way to streamline the process so they could cut man-hours and provide more accurate purchase orders. They trust Tyler software and regularly look within the Munis® solution to see if a module exists that would solve their problems. “As usual, we found the solution in Munis eProcurement™ just waiting to be implemented,” said the district’s Purchasing Supervisor Terry Martella.

We always look within our Munis software to see if a module or solution exists that would solve our problem. As usual, we found the solution in eProcurement just waiting to be implemented.

Terry Martella

Purchasing Supervisor


Irving ISD selected Munis eProcurement to work in conjunction with Tyler Forms and Tyler Content Manager to provide a total solution for the district’s purchasing department.

Before implementation, the purchasing and technology departments collaborated to define the requirements of both Irving ISD and vendors so they could successfully deploy Munis eProcurement as the district’s new online purchasing solution.

To implement online ordering, high-volume vendors were identified and selected based on their ability to work within the technology guidelines. They started with three vendors who were able to provide support and testing prior to implementation. Secretaries were brought in for hands-on training, and the implementation ran smoothly.


The implementation of the online ordering system has made a huge impact on time spent by the secretaries entering requisitions as well as purchasing staff in the conversion of requisitions to purchase orders. The approval process became faster because the requisition becomes the quote, and the purchasing department no longer had to check each individual line for accuracy because it had been imported from the vendor’s site with the district’s contracted pricing.

Since the implementation, the district hasn’t had duplications of orders, which results in fewer returns. They spend less time dealing with customer service-related issues because they are not experiencing variations between purchase orders and invoice pricing. And, accuracy of orders results in fewer change order requests.

The office supply vendor is an example of drastic time and cost savings. Prior to implementing eProcurement, 2,217 purchase orders were issued. Secretaries would have to obtain the quote, enter requisition, add attachments to TCM, and then release the requisition. This process took a minimum of five minutes per order (184 total man-hours). With eProcurement, the secretaries import the entire order from the vendor site and then allocate and release the requisition. With these efficiencies, the requisition entry time has been cut in half. This is a savings of 92 hours in requisition entry alone.

The purchasing approval time has also decreased, giving the purchasing staff significantly more time for daily tasks. Overall, secretary satisfaction and vendor response has been very positive. Vendors are eager to convert to electronic submission of point of sale and are excited to streamline their processes and free up staff’s time to work on other projects. “They appreciate the fact we are looking for ways to work smarter not harder,” said Martella.

Case Study Highlights

  • Wanted to streamline requisition process to cut man-hours and provide more accurate purchase orders
  • Selected Munis eProcurement, Tyler Forms, and Tyler Content Manager to provide a total solution for the district’s purchasing department
  • Now, has less duplications of orders, spends less time dealing with customer service-related issues, and accuracy of orders results in fewer change order requests

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