A Digital Guide to Modernizing the Resident Experience

This e-book from Tyler Technologies delivers valuable insights for government leaders on improving digital user experiences, expanding access, and boosting satisfaction with government services. Designed for decision-makers and elected officials who influence digital government projects, this resource focuses on the elements inherent in modernizing user-friendly, accessible, and secure services that cater to a wide range of constituents.

In this e-book, you will learn:

• Why modernizing is imperative
• Which trends to pay attention to
• Why centralized digital identities are key
• What questions you should consider
• Expert recommendations to drive change