Choosing an ERP Provider: 6 Questions

Choosing a new enterprise resource planning (ERP) software provider is a serious decision with long-term implications. Much is at stake, from the initial financial commitment to the day-to-day reliability and functionality of one of the most important back-end systems for local government.

The Government Finance Officers Association has noted that governments expect to partner with ERP vendors for more than 10 years on average. This leaves little room for error in selecting the right partner. We look at six questions every government should ask when choosing its next ERP provider.

Key topics include:

• Stability
• Ease of deployment
• Support
• Public sector experience
• Cloud capabilities
• Innovation