Public Safety Solutions

Improving Situational Awareness and Enhancing Productivity

What Clients say

Speaking from

Mandye Robinson
Product Market
Manager, Incode Public
Safety Solutions

The ability to speak police
lingo and present our product in a relative and simple way allows a police department to see how Tyler’s law enforcement products simplify their daily work.

Public safety professionals rely on Tyler solutions to improve situational awareness and enhance productivity

Choosing the right tool for the job is important especially when it comes to public safety software — whether it is the safety of private citizens, law enforcement officers, fire and rescue personnel, or school resource and security officers. Across the country, public safety organizations — police, sheriff's departments, tribal police, transit authority police, postal police departments, and fire and rescue agencies — chose Tyler because we have the right tools for their jobs:

  • 911 Dispatch » Manage single or multiple agency dispatching and accelerate the sharing of mission-critical information with first responders.
  • Civil Processing » Manage civil processing from document receipt through service, payment process and final closeout.
  • Jail Management & Corrections » Improve operational efficiency from intake and booking through housing and scheduling to the release of an inmate into probation and supervision.
  • Mobile eCitation » Improve citation and parking data collection and processing in the field with flexible mobile solutions.
  • Records Management » Handle the ever-growing day-to-day workload for law enforcement agencies with complete records management system solutions
911 Dispatch Civil Processing Jail Management & Corrections
Mobile eCitation Records Management  

We've drawn from our extensive experience to design, develop, deliver and support integrated public safety software systems to meet each agency's unique needs. Public safety personnel face tremendous challenges every day, and we have a proven track record for delivering software and services to help them meet those challenges. Tyler's commitment to the public sector — coupled with our insider's understanding of how to build, install, train, and maintain the most reliable, best-in-class, long-term technological solutions — make Tyler a leader among public safety software companies.

The Call Public Safety Blog

The Call features true stories from dispatchers, law enforcement, fire and EMS personnel who use New World public safety software to help them save lives, protect communities, and increase efficiency.

Check out The Call »

Incode Public Safety iPad® App

The Incode Public Safety iPad® app raises the standard for situation awareness and officer safety. Saving more than just seconds, this game-changing app delivers mission-critical Mobile CAD and RMS functionality. The result: first responders can make better decisions and communicate more effectively in the field.
Learn more about the IncodePublic Safety iPad app »

Connected Communities

Bringing Data, Processes and People Together

To thrive, local government needs a healthy digital infrastructure to connect agencies with each other and to the people they serve. Tyler can help. By joining essential local government applications on a common foundation, we can break down barriers between agencies and across jurisdictions to share data, connect processes and engage citizens.

Learn more about Connected Communities »

When technology connects the dots, we don’t just bring data and processes together, we bring people together. Contact us to learn how Tyler can help you transform your community.

Tyler's Integration Advantage

While others say they are integrated, Tyler can deliver truly integrated public safety software for dispatch, records management, jail management — all with bidirectional data flowing to and from courts. Data is stored in a centralized database where, through role-based access, personnel can quickly retrieve and share information through the software's rich features. Automated functionality eliminates redundant manual steps for faster response times, better situational awareness and smarter reporting.

Learn how three Mississippi cities made data sharing work to their advantage »