The Call

New World Public Safety The Call

True stories from dispatchers, law enforcement, fire and EMS personnel who use New World public safety software to help them save lives, protect communities and increase efficiency.


Recent Features

40 Burglary Cases Closed Through Connecting Data
Crime never has a problem crossing jurisdictional boundaries. California's Central Valley is made up of several cities, one of which is the city of Fresno. With more than 500,000 residents, this heavily-populated city has the second-highest property crime rate in the county. It also shares a border with the community of Clovis, which has one of the lowest crime rates in the valley.

Lightning Strike Causes Six-Alarm Fire in Rural Oregon
What started off as a warm summer day in August of 2013 ended in a series of emergencies when severe thunderstorms with heavy lightning moved in over Marion County, Oregon. Read more »

Dispatchers Mobilize in Aftermath of Massive Pileup
It was Feb. 13, 2016, when one of Pennsylvania's worst multi-vehicle accidents occurred on Interstate 78. The accident happened in Lebanon County when a band of snow squalls generated hazardous driving conditions on an otherwise sunny winter morning. Read more »


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