We provide solutions to manage all aspects of the property tax life cycle. Tyler pioneered computer-assisted mass appraisal (CAMA), and developed integrated software solutions for tax billing and collections, CAMA, and assessment administration functionality.
Our civic services solutions are designed for your public sector agency and the citizens you serve like community development, permitting, enforcement, inspections, business licensing, compliance, maintenance and work orders, 311 requests, utility billing, and parks and recreation management.
Seamlessly connect courts, public safety, and supervision agencies to ensure safer and more efficient operations for correctional facilities. Give your justice partners access to critical and sensitive data including pre-booking information from officers in the field and inmate scheduling information for the court.
Courts and justice agencies at every level — state, district, county and municipal — share a common need for software solutions that simplify processes, improve workflow, and ensure efficient and consistent operations. Tyler has the products and services to do it.
Protecting your organization from cyberattacks is a full-time endeavor that grows more demanding, specialized, and sophisticated every day.
Tyler has the expertise and resources to help you advance your cyber maturity and improve your cyber resilience.
Empower your organization to access a single source of trusted data and securely share analysis, visualizations, and performance measurements across multiple departments and programs. Reuse your data and allow employees to transform data into insights on financial, operational, and strategic outcomes.
Our disability and benefits solutions help programs and agencies quickly get benefits into the hands of those who need it most, all while lowering cost and streamlining the process.
Public sector agencies manage a variety of complex, mission-critical tasks each day — from monitoring the city budget and generating payroll for municipal employees to collecting revenues from citizens and generating utility bills. Our ERP financial solutions are designed to manage public sector core business functions no matter the size or complexity of the organization — from small towns to large cities and counties.
Instant access to the tools you need to tackle your most complex recording challenges in a single, secure, and unified system. You’ll save time, increase efficiency, and provide the unparalleled level of customer service your constituents expect and deserve.
Transition work processes from paper-based to electronic for a green, efficient organization. Streamlined workflows through customized, electronic document management tools translate into real-time and dollar savings.
Tyler’s public safety solutions improve situation awareness and enhance safety and productivity for public safety professionals. We’ve drawn from our extensive experience to design, develop, deliver and support integrated software solutions to meet each agency’s unique needs.
Our regulatory solutions help government agencies and departments of any size simplify every aspect of regulatory compliance — from workflow and process to licensing and enforcement — with software to handle the unique needs of your organization.
When it comes to the financial, human capital, and facility management needs of your school, our software helps you actively plan for change, achieve organizational goals, operate within approved budgets, and hire and retain the right employees. Attain optimal student achievement by making strategic decisions about your school district and workforce.
Data is at the core of everything schools do, and so the technology that helps you manage it must be powerful, secure, and easy to use and learn. Tyler student information solutions provide classroom management, district administration, parent communication tools, and student data management your school requires.
When information flows seamlessly between transportation directors, administrators, drivers, and parents, school districts can deliver safer, more efficient transportation to every student. Our solutions connect every aspect of transportation management, helping districts advance their operations and make student-first decisions.
Led by a talented group of leaders, we have a rich history and a genuine care for being more than just a technology company.
Find the latest information about our company – specially curated for members of the media and investors.
We collaborate with public sector and technology experts to stay current on ways to improve our communities.
Remaining vigilant about security and maintaining compliance with industry standards are part of our commitment to our clients.
We partner with our clients to make sure they get the most out of their software. See the Tyler difference.
Our winners for ERP software solutions are saving time and money, making more informed decisions, and streamlining processes to optimize operations.
In response to COVID-19 workforce challenges, Fauquier County looked to technology to transform its in-person, paper-heavy onboarding processes into a more electronic model. To achieve this, the county turned to its Enterprise ERP solution for tools to maximize efficiencies and support employees. The county's HR department used the Human Resources Management suite and Content Manager functionality to implement electronic employee task lists and processes. All new-hire paperwork is now processed through an electronic task list function. The task lists have empowered employees, enabling them to take a more active role in managing their records. The reduction in the amount of paper being processed has created efficiencies.
To improve its community's experience accessing and reviewing public expenditures online, Franklin County, Ohio, turned to Tyler's connected Enterprise ERP and Data & Insights applications. The county created a user-friendly website that has made finance data far more accessible and searchable for the public. Users can drill down from type of expenditure, vendor, fund, or agency and access many more reporting angles to shed light on how the county uses its resources. The deployment of the county’s Open Finance site has enabled county staff to increase efficiency by reducing time previously spent on generating reports in response to public records requests, allowing for good stewardship of tax dollars.
For St. Charles County, hiring was time-consuming for human resources and hiring managers. The paper-heavy process included hand-delivered paper forms that needed to be signed by many people, and entering new employees into the system and updating employee records were cumbersome. To streamline hiring and other HR processes, the county leveraged applicant tracking and onboarding functionality in the Enterprise ERP Human Resources Management suite to decentralize recruiting and onboarding, changing the way the county does business. The solution has enabled applicants and hiring managers to perform many tasks electronically through self-service portals. In the nine-month period following go-live, calls and emails to HR have been reduced by about 50%, and the county has saved more than 130 hours in staff time, freeing up staff capacity for other priorities.
Confronted with pandemic-related challenges that demanded swift action, the city of Moreno Valley, California, identified key objectives to help maintain a supportive and connected foundation for its community. Prior to its decision to declare a local emergency, the city maximized the functionalities within its New World ERP software to proactively set up a project account to track anticipated expenditures in more than 150 accounting funds, and staffing wages associated in 10 different departments. This project was established to confidently track costs incurred for many community services throughout the year and empower staff to immediately collect data with trust, accuracy, and transparency. The city of Moreno Valley successfully tracked over $7 million across more than 15 projects, and documented $4.8 million in qualifying reimbursements – ultimately saving an estimated 90% in labor hours.
For small municipalities with limited budgets, any cost savings can deliver real value to the community and the people they serve. The process to identify cost savings, however, can too often be a tedious, time-consuming task. For the city of Roma, Texas, a recent move to the cloud has transformed data analysis and, in turn, increased its ability to identify and reallocate unnecessary expenses. Prior to moving to the cloud, Roma’s city manager manually input financial data into Excel for month-to-month comparisons. Today, the city leverages the capabilities of the cloud version of ERP Pro to easily export data and create Power BI dashboards to analyze revenue and expenses, identify trends, drill into discrepancies, and share necessary budget information across departments. A process that previously took hours now takes only minutes thanks in large part to a move to the cloud.
The city of Troy, Alabama, prioritizes access to tools to streamline processes and support their ever-evolving community. With integrated modules for utility billing and community engagement, and online resident access via text, app, or online platform, residents are empowered to pay bills and manage their accounts at their convenience — freeing up valuable time for office staff to manage high-level requests and support calls. Through education and incentive efforts, the city has seen drastic increases in the adoption of these services and the number of payments made through them — reducing utility cutoffs and saving residents additional burden. Encouraged by the results, the city of Troy plans to stay on the cutting edge of the technology offerings to ensure they deliver the best services to their community and support their team for many years to come.
At Tyler, we imagine a world where all city, county, and regional government services are connectedwithin a healthy digital infrastructure. Connecting data, processes, and people make communitiessafer, smarter, and more responsive to the needs of residents.