Technical Services Support Specialist, C#/.NET

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The Technical Challenge
We're looking for a Technical Services Support Specialist with strong C#/.NET expertise to join our growing team. In this role, you'll solve complex technical issues for our enterprise customers, diving deep into code, configurations, and integrations to ensure our software performs optimally in diverse environments.

Location

Overland Park, Kansas

Responsibilities

Your Daily Impact
  • As a Technical Services Support Specialist, you'll work directly with our customers' technical teams to troubleshoot issues, optimize configurations, and ensure successful implementations. You'll collaborate with our product development team to identify patterns and contribute to product improvements.
Our Ideal Candidate
  • Our ideal candidate will possess strong technical depth and is adept at problem solving. They will work well within a team as well as individually. Our ideal candidate will also have excellent communication skills and be able to work across teams to develop solutions quickly, efficiently and accurately.

Qualifications

  • Knowledge of C# language, features, and best practices
  • Understanding of .NET Framework application architecture and frameworks
  • Strong ability to troubleshoot MySQL / PostgreSQL performance issues and optimize queries
  • Experience integrating with and troubleshooting REST APIs.
  • Understanding of AWS Cloud Services configurations and deployment
Your Problem-Solving Approach
We value methodical troubleshooters who can:
  • Analyze complex technical issues systematically
  • Document findings clearly and comprehensively
  • Develop reproducible test cases
  • Collaborate with engineering on bug fixes
  • Create knowledge base articles to prevent recurring issues
Communication Skills
You'll need excellent communication abilities to:
  • Explain technical concepts to customers with varying expertise
  • Document solutions clearly for future reference
  • Coordinate with internal teams on escalations
  • Provide status updates to stakeholders
We Particularly Value
  • Experience supporting enterprise software products
  • Understanding of security compliance requirements
  • Previous work with CI/CD pipelines
  • Knowledge of performance optimization techniques
About Our Company
Tyler Technologies is a leading provider of end-to-end information management solutions and services for governments. Our products serve thousands of government customers across various sectors. At Tyler, we're committed to empowering the public sector with technology that creates stronger, safer, and more efficient communities.

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Apply Online

Requisition Number:2025-6869


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Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …

  • Extend job offers to candidates we have never spoken with on the phone or in-person
  • Request financial information from candidates
  • Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, please contact info@tylertech.com immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.

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Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

Meet our Tyler family
Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

Check out our benefits
Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Come work with us