Product Manager

Product Manager

We are looking for a Product Manager to be part of a dynamic Cloud development team. We seek a team member with Governmental Accounting experience that can independently work on highly complex and highly critical issues with excellent analytical and problem-solving skills as well as a keen attention to detail.  

Requirements:

• Domain expertise to inform strategic decision-making and product development.  Act in an expert capacity for assigned product, providing an understanding of detailed client requirements. Have vision for moving forward with assigned product.  Define and execute strategies that drive market leadership and customer satisfaction. 

• Identify opportunities for innovation, differentiation, competitive advantage, and growth by staying abreast of upcoming changes/additions to requirements as it applies to the assigned product area.
• Develop and refine strategic initiatives that align with the company's overall objectives, market dynamics, GASB requirements, and drive revenue growth.
• Easily switch between technical conversations and business-level stakeholder discussions. Strong technical writing and verbal communication skills at both levels are critical.

• Prioritize problems to solve: Evaluate incoming requests, requirements, and suggestions. Maintain a backlog of planned development work. Organize product features. Validate priorities and plans with stakeholders. Ensure projects are handled in a timely manner.

• Proactively communicate with senior management on the product’s performance, any major issues with the products or any changes in the market or competition related to the product area.
• Contribute to the advancement of the team environment through integrity, leadership, and continuous knowledge transfer.

• Engage with clients on our Tyler Community space by blogging, answering questions, and driving discussion.
• Assistant Support team as the subject matter expert; train staff on product and resolve Tier-3 issues.

• Collaborate closely with sales and proposal teams. Assist in sales demonstrations and in responding to RFP’s and proposal reviews.
• Support Implementation team by serving as a point of contact and providing training material, as needed.
• Participate in Tyler conferences as presenter.

• Provide input regarding partner relationships on whether to buy, sell, or partner on new features.  Builds/maintains relationships with 3rd party integration vendors.

• Ability to travel to conferences and Tyler offices, as needed.

 Experience: 

• Bachelor's degree or an equivalent of 9 years work experience may substitute for degree requirement.
• Thorough knowledge of governmental accounting practices, GASB pronouncements, and GFOA guidance. 

• Experience working with local government or state entities in finance or budget department preferred.
• Mastery of Excel; solid knowledge of Microsoft Office suite.

• Experience with Tyler products is preferred.

• Highly advanced knowledge of Agile SCRUM development processes; Certified Business Analysis Professional (CBAP) with IIBA preferred.
• Knowledge and experience with data modeling, relational database concepts, and understanding SQL queries.