Cloud Infrastructure Engineer

Apply Online

The Cloud Infrastructure Engineer combines software and systems engineering to build and run large-scale, distributed, fault-tolerant systems deployed on private or public cloud platforms. This position will ensure the infrastructures services supporting Tyler’s applications maintain uptime and reliability. Additionally, focus on optimizing existing systems, building infrastructure, and eliminating work through automation using the latest guidelines set by the enterprise security, engineering, and development guidelines. 


As a part of Tyler’s corporate staff, you will make an impact on outcomes that affect various areas of the company. Your work will ultimately support our team members, clients, stakeholders, and the public sector.

Location

Plano, Texas | Yarmouth, Maine | Remote

Travel

0-5%

Responsibilities

  • Engineer and maintain systems that support core infrastructure services for Tyler’s private cloud.
  • Maintain, migrate and troubleshoot Tyler’s VMware Cloud environment on AWS (VMC).
  • Accountable for backend AWS services related to the support of VMC.
  • Administer and manage Tyler’s public cloud infrastructure leveraging industry leading cloud services including AWS, GCP and Azure.
  • Participate in an on-call rotation.
  • Work with 3rd party vendors to troubleshoot and implement technologies.
  • Use automation to streamline manual tasks.
  • Research complex technical problems, formulate recommendations, and build technically sound and scalable solutions.
  • Prepare and maintain documentation on operational tool sets and cross-train personnel on their use and maintenance. 
 

Qualifications

  • College degree with a focus in computer science or related field, or comparable work experience.
  • Five years IT career spanning any of the following: support, development, infrastructure and/or data analytics/dba
  • Strong skills in virtualization technologies like VMware or VMC.
  • Hands on experience with the migration of workloads between environments.
  • Excellent communication and documentation skills.
  • Excellent troubleshooting and analytical skills.
  • Familiarity with storage array concepts.
  • Experience with cloud computing like AWS, GCP and Azure.
  • Technology certifications welcomed.
  • Solid understanding of agile methodologies.
  • Adhere to a strict change control policy, with an eye toward never violating PCI, CJIS, SSAE or other standards-based certifications maintained within the Tyler Environment.
  • Manage and prioritize multiple projects of varying length and complexity, keeping leadership informed of progress and needs while working and coordinating with multiple stakeholders.
  • Handle advanced server, infrastructure, virtualization, and scripting technologies with minimal assistance.
  • Stay educated on the newest IT tools and technologies.
  • Required to undergo and satisfactorily pass a fingerprint background check (for CJIS requirements).

Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We’re also frequently recognized as a great workplace locally and nationally. See our many awards and accolades.

Taking Care of You & Your Family

Your health and well-being are important to us. That’s why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.

Apply Online

Requisition Number:2024-4531


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
spacer module is 50px
Didn’t find what you’re looking for?

Start your search again

spacer module is 27px
SCAM ALERT

Don't be fooled by criminals making false employment offers, requesting personal and financial information, or impersonating Tyler management. In our recruiting practice, we do not …

  • Extend job offers to candidates we have never spoken with on the phone or in-person
  • Request financial information from candidates
  • Offer jobs through chat rooms, meetups, or hangouts

If you feel you may have been in contact with someone falsely representing Tyler, please contact info@tylertech.com immediately and provide us with as much information as possible about the exchange. If you opened or clicked on any links or attachments within a suspicious job offer, we recommend running a full antivirus scan on your computer to make sure no malware was downloaded.

spacer module is 25px
Get to Know Our Tyler Family

At Tyler, team members are valued and encouraged to innovate, while having fun along the way. Join us and see why we love working here.

Meet our Tyler family
Meaningful Work, Valuable Benefits

To make work even more rewarding, we offer a wide range of benefits to support the overall wellness of you and eligible family members.

Check out our benefits
Why Work at Tyler?

While committed to serving the public sector, we’re also dedicated to investing in our people. Be a part of our passionate community where you can grow.

Come work with us
Upcoming Job Fairs & Recruiting Events

Interested in learning more about what it's like to be a part of our team? Our recruiting team would love to meet you at an upcoming event in your area or virtually.

See our hiring events